Mohd IRFAN Thameem Refai

Mohd IRFAN Thameem Refai

AV Supervisor chez InterContinental Hotels Group®
Actuellement à Dubai, Émirats arabes unis

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À propos de moi

Highly skilled and talented Audio-Visual Specialist with experience in video, audio, lighting, and computer technology. Proficient in both Mac & PC platforms. Self-motivated and can work well in teams and independently. Possesses excellent problem-solving skills, able to adapt and tackle emerging technology and refined troubleshooting skills. Committed to providing the highest possible standards of quality to a broad range of clients.


21 ans et 11 mois

  • AV Specialist

    Armani Hotel Dubai - Dubai, Émirats arabes unis

    novembre 2020 - Maintenant · 2 ans et 5 mois

    • Managing overall audio visual operations at the hotel venues. • Setting up and Operating the in-house AV equipment’s for banquet events • Making and maintaining positive and professional relationships with hotel Sales and banquets staff. • Works closely with our guest to ensure audio visual needs are met for a successful meeting/event. • Overseeing and perform daily floor operation including meeting room sets up Requirements. • Responsible for troubleshooting the hotel guest rooms automation systems. • Managing the team with their daily tasks and ensure quality service is delivered to our hotel guest. • Managing job requests and calendar of events to ensure that all needs are adequately addressed in a timely manner. • Managing AV service vendors and integrators to ensure project and support is delivered as defined. • Providing training and associated materials to all users relating to effective use of the AV technologies including room and desktop systems. • Identifying and recommending to improve and enhance our in-house AV systems with latest technologies. • Responsible for inventory of audio/visual equipment and to ensure it is in good operating condition including responsibility to ensure preventative maintenance is done on all necessary equipment. • Keeping documents and maintain efficient, effective and adaptable product/service delivery processes

  • AV Supervisor

    InterContinental Hotels Group® - Dubai, Émirats arabes unis

    décembre 2019 - Maintenant · 3 ans et 4 mois

    • Attending BEO meetings, Planning and implementation of all the upcoming events in the hotel and providing AV/IT Solutions to the clients’ expectations. • Receiving and responding to incoming calls, text messages, and e-mails regarding AV. • troubleshooting, diagnosing, isolating and repairing all AV equipment including Centralized systems, audio bridges, video/data projections systems, room sound and microphone systems, video recording/playback cameras, camcorders, monitors, white boards, AMX control panels, etc. Conduct follow-up assessments with key personnel to determine whether expectations were met. • Coordinating with in-house procurement team and AV Vendors to ascertain availability of products and technologies and comparing the prices before recommending AV solutions for installation or upgrades. • Build and maintaining accurate records of equipment’s inventory, AV support contracts, equipment life cycles, maintenance upgrades and improvements.

  • Senior AV Technician

    Emaar Hospitality Group - Dubai, Émirats arabes unis

    Médias & Design
    septembre 2013 - septembre 2019 · 6 ans et 1 mois

    • Provide pre-meeting support for audio & video systems across the Hotel including special events, board meetings and department meetings • Setting up and Configuring portable and non-movable digital and analog AV equipment for various events such as meetings, conferences, conventions, presentations, social & live events and concerts. • Administrating AV systems by installing, configuring, running and updating software and firmware updates on infrastructure components and endpoints. • Conducting on-site training and demos for senior leaders, administrative assistants, Desktop Support Team’s and other Hotel Colleagues as requested; Develop end-user documentation covering basic use cases for all Banquet events room and the ballroom AV equipment • Performing Preventive Maintenance AV racks such as BGM Servers, DSP’s Audio Mixer, Video Switcher, Signal Splitter, Audio & Video Amplifier, Wired & Wireless microphones, High end wallmounted speakers, RF Remotes, HD Projector, Video Converters and Audio-Conferencing Set and IP based Video Conferencing equipment. • Comparing Technologies and Quotations received from AV integrator and advising the procurement team accordingly. • Ensuring AV stores and job preparation paperwork is accurately completed, processed and stored.

  • AV/ELV Technician

    Shangri-la Hotel, Dubai - Dubai, Émirats arabes unis

    Médias & Design
    juillet 2010 - juillet 2013 · 3 ans et 1 mois

    DUTIES AND RESPONSIBILITIES • Audio visual lighting equipment & system testing. Ensure effective maintenance &reliable operation of audio visual and lighting system. • Carry out “in house” AV lighting preventive maintenance. • Ensuring all equipments is in good condition before function of the event. • Delighting guest, in accordance to the hotel’s guiding principles • Ensure that fire doors and escape ways are unobstructed and clear of materials. connections are in correct condition. • Attending Daily coordination BEO Meetings. • Conduct physical inventory of equipment and supplies on a regular basis, maintain inventory log. • After each and every events recovering all equipment from meeting locations and return to the proper storage area.

  • AV Technician

    Habtoor Grand Resort, Autograph Collection - Dubai, Émirats arabes unis

    Médias & Design
    juillet 2006 - juin 2010 · 4 ans

    DUTIES AND RESPONSIBILITIES • Arranging All Audio Visual Set up for Banquet Events, Meetings, Conference and Seminars. • Providing technical support throughout the events. • Handling SMATV system and its distribution network System. • Programming DMX (Silver light) Lights according to the guests requirements. • Arranging Telephone connection & internet connection through PABX.

  • Studio Maintenance Technician

    Siyanco - Riyad, Arabie saoudite

    juin 2003 - mai 2006 · 3 ans

    DUTIES AND RESPONSIBILITIES • Preparing Audio Visual set up for final police graduation Ceremonies. • Prepare areas such as radio booths and television stations for recording. • Perform preventive and minor equipment maintenance, using hand tools. • Performed AV Assistance for OB VAN preparation and been on standby.

  • Telecommunication Technician

    Computers and telecommunication System Pvt,Ltd. - Colombo, Sri Lanka

    janvier 2001 - mai 2003 · 2 ans et 5 mois

    DUTIES AND RESPONSIBILITIES • Responds to emergency calls in the event of a system failure. • testing continuity of the primary pair verifying, repairing or switching the primary pair faults at the Main Exchange • Performed regular inspection checks on residential and commercial customers. • Coordinated and fulfilled service requests for installation, relocation, repair, and maintenance with vendors. • Performed moves, adds and changes to PABX systems.


  • Industrial Electrical Technology/Technician

    Technical Educational institute of Sri Lanka - Colombo, Sri Lanka

    novembre 1999 - novembre 2000

    Successfully Completed Full Time Certification Course of Industrial Electrical Technology/Technician


6 langues

  • Sinhala

    Bilingue ou langue natale

  • Anglais

    Compétence professionnelle complète

  • Tamil

    Compétence professionnelle complète

  • Malayalam

    Compétence professionnelle

  • Hindi

    Compétence professionnelle limitée

  • Arabe

    Compétence professionnelle limitée

Informations personnelles


  • Sri-lankais

Date de naissance

November 20th 1980

Permis de conduire



4 compétences

  • accuracy and attention to details
  • • Adaptable to work under pressure.
  • Strong verbal and personal communication
  • • Tolerant and flexible in different situations. •
Kimberly Quilong
Sales Manager at Millennium Hotels and Resorts
Johnny Willam
Manager at The Ritz-Carlton, Dubai International Financial Centre
Kedar Tiwari
Electricians duty technician at Armani Hotel Dubai
Voir 4 connexions
Armani Hotel Dubai
Armani Hotel Dubai
Dubai, Émirats arabes unis
Hill Robinson Yacht Management Jumeirah Beach Hotel - Jumeirah Group
Jumeirah Beach Hotel - Jumeirah Group
Jumeirah, Dubaï, Émirats arabes unis
Autres membres
Ahamed Kabeer
Dubai, Émirats arabes unis
Ahmed Rabea
Dubai, Émirats arabes unis
Regesh Kuthirummal
Dubai, Émirats arabes unis
Rizwan Shaukat
Dubai, Émirats arabes unis
Muhammad Nasarullah
Jumeirah, Dubaï, Émirats arabes unis
Voir plus
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