Rejoignez Hosco pour voir le profil de IVAN en entier. C'est gratuit !
En tant que membre Hosco, vous pourrez :
- Soyez visible auprès de milliers d'entreprises de l'industrie hôtelière'
- Rejoignez une communauté composée de 180'000+ étudiants et professionnels
- Apprendre en continu grâce à de nouveaux articles et vidéos chaque semaine.
À propos de moi
Hello my name is Ivan, I am a talented and experienced Bar Manager, Receptionist and Barista/Server, successful at consistently delivering the highest quality service to the customer. Due to my experience, I am a fast worker who always goes the extra mile to sell more and keep customers happy. I am well-versed in customer service and specialty drink preparation and barista art.
Further more, I am an organized, independent worker with strong time management skills. I would love to add my experience and value to your team as I am detail-oriented and able to learn new tasks quickly and effectively.
I have been working in many different countries in the food and beverage industry as well as hospitality and tourism - therefore I can say that I am a high energy, outgoing person with a dedication to create positive guest relations with every customer.
Additionally I was managing several busy, fast-paced offices with professionalism and efficiency. Experienced in both legal and medical settings and take pride in being the first face clients see in the office or the first voice they hear on the phone.
I am ready to work in your team as a highly motivated and responsible worker.
My availability: Mo - Fr and weekends if needed.
Expérience
13 ans et 6 mois
-
F&B Coordinator
MEININGER Hotels - Bruxelles, Belgique
Restauration - Managementnovembre 2018 - Maintenant · 5 ans et 5 moisHospitality and tourism professional. Specialized in forecasting, planning, preparing and controlling the process of food and beverages. Process customer complaints. Create and plan new mealoffers and cocktails. Adhere to food, health and safety standards. Plan, train, oversee and manage the members of staff. Always strive towards an exceptional customer experience
-
WAITER & BARTENDER - SUPERVISOR
BARBETON - Bruxelles, Belgique
Barseptembre 2018 - novembre 2018 · 3 moisSupervising night shift- staff; focusing on organization- concepts, cleanliness, proper stocking, set-up, inventory procedures and exceptional customer service. Collected payments and operated the counter and created a welcoming environment for customers providing a memorable experience.
-
BAR & RESTAURANT MANAGER
MAISON D'ISTRIE - Bruxelles, Belgique
Restauration - Managementavril 2018 - septembre 2018 · 6 moisResponsible for running all aspects of the bar and restaurant and organizing Opening- event. Focusing on organization- concepts, cleanliness, proper stocking, set-up, inventory procedures and exceptional customer service. Implemented systems for staffing, scheduling, inventory, and training. Taking care of financial issues, looking into the customers' needs and following market trends.
-
FLOOR MANAGER
MARCO POLO - New York, NY, États-Unis
Responsable Hébergementfévrier 2018 - avril 2018 · 3 moisManaging a busy, fast-paced office with professionalism and efficiency Experienced in both legal and medical settings and take pride in being the first face clients see in the office or the first voice they hear on the phone.
-
BAR MANAGER & WAITER
SCOTTS BAR - Bruxelles, Belgique
Baroctobre 2016 - février 2018 · 1 an et 5 moisSet up special events and private parties. Effectively handled customer complaints and special requests. Consistently keep bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Maintain a positive working relationship with fellow staff and management.
-
RECEPTIONIST
ADRIA TERASE D.O.O - Rab, Croatie
Réceptionoctobre 2010 - octobre 2016 · 6 ans et 1 moisWorking in an international environment, meeting and greeting visitors to the business ensuring that they sign in and out correctly, answering the phone and making sure all guests are satisfied with service. Managing a busy, fast-paced office with professionalism and efficiency. Experienced in both legal and medical settings and take pride in being the first face clients see in the office or the first voice they hear on the phone.
Éducation
-
Bachelor
Faculty of Tourism and Hospitality Management, Opatija Croatia
septembre 2010 - juin 2013
Langues
4 langues
-
Croate
Bilingue ou langue natale
-
Anglais
Compétence professionnelle complète
-
Allemand
Compétence professionnelle
-
Italien
Notions élémentaires
Informations personnelles
Nationalités
-
Croate
Date de naissance
May 10th 1991
Permis de conduire
Oui
Compétences
17 compétences
- Accounting or bookkeeping
- Barista art
- Bar Management
- Communicaton
- Conflict Resolution
- Flexibility/Adaptability
- Friendly and enthusiastic
- Great customer service
- Handling guest complaint
- Leadership & Coaching
- Microsoft Office
- Multiline phones
- Multitasking Capability
- Organisation skills
- Project management
- Strong Mathematical Aptitude
- Time management
Nous n'avons trouvé aucune nouvelle information sur votre CV à ajouter à votre profil. Nous vous conseillons d'ajouter manuellement de nouvelles informations ou d'essayer un autre CV.
Les informations suivantes ont été ajoutées à votre profil :
- Lieu de résidence
- Présentation
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Langue
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Langues
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formation
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Expérience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Expériences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalité
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalités
- Date de naissance
- Permis de conduire
- Numéro de téléphone
Prenez un moment pour apprécier votre profil complet !
Nous n'avons pas pu mettre votre profil à jour.
Nous n'avons pas pu mettre votre profil à jour, mais votre CV a bien été sauvegardé.
Une erreur s'est produite lors du téléchargement de votre CV.
Toujours envie de compléter votre profil ? Essayez de télécharger un fichier .doc ou un CV différent.