Jeanne Perrot

Jeanne Perrot

Hotel Management Trainee chez Amanjaya Pancam Hotel
Actuellement à Phnom Penh, Cambodge

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À propos de moi

“My professional experiences have allowed me to highlight a 360° vision on my domain. I’m not afraid by responsibilities and carry out diverse missions.
Dynamic and fully of resources, my project is to progress within a company or to advance a team for meet the setting objectives.
I take part of the new generation, full of changes.The tourism's future is in our hands!”

Expérience

4 ans et 2 mois

  • Hotel Management Trainee

    Amanjaya Pancam Hotel - Phnom Penh, Cambodge

    Asset Management
    avril 2019 - Maintenant · 4 mois

    OPERATIONAL STANDARDS AND ORGANISATION 1. Review and diagnosis of the current operational organization at the Front desk and house-keeping – defining recommendations for the necessary areas for improvement 2. Upgrading of current operational standards based on the diagnosis and definition of an operational standard manual 3. Training of hotel teams for successful implementation REVENUE MANAGEMENT & MARKETING 1. Analysis of current revenue management system (rates, inventory, promotions, distribution channels) & Identifying new marketing opportunities 2. Recommendations for a more dynamic revenue management system 3. Improved marketing approach (Web Site, Social Media, Traditional DMCs, OTAs representatives)

  • General Manager

    Guest House & Restaurant Esprit Libre - Tamarin, Maurice

    Management Trainee
    janvier 2018 - mai 2018 · 5 mois

    . Manage a team of 12 staff members – Get the control, verification of work, organize daily mission, manage conflicts . Inventories - Make orders and control to avoid waste . Accounting (Balance sheet, forecasting) . Customers relationship (service, reception, customer following) . Sells (excursions, rooms, events, wine…) . Control allotments on OTA (Booking.com, Agoda, MaryDeal) . Answering to the customers reviews, asking and complaint (Web, Mail, Phone, Direct) . Service (between 25 and 200 covers) . Kitchen assistant

  • General Manager

    United colors of gili - Ubud, Indonésie

    Management Trainee
    juin 2017 - septembre 2017 · 4 mois

    . Manage a team of 8 staff members - Get the control, verification of work, organize daily mission, manage conflicts, hire new staff . Change hats when it was necessary – Housekeeping, kitchen, service, gardener, receptionist . Inventories - Make orders and control to avoid waste . Manage bookings/allotments via TO-OTA (Booking.com, AIrBnB, Agoda) . Accounting (Cash register, balance sheet, forecasting) . Customers relationship (Communication, Customers care and answering to the customers reviews, asking and complaint by Web, Mail, Phone, Direct) . Dealing with partners (excursions) . Find and negotiation with providers

  • Equipier polyvalente

    McDonald's - Rodez, France

    Restauration cuisine
    septembre 2013 - septembre 2016 · 3 ans et 1 mois

    . Kitchen experience – Make things good quickly under pressure . Cash register – manipulation of money, refund and discount . Team work – between 4 and 50 members . Notion of management – Keep the field and manage team in the right way to make orders on time, anticipate demand, answer customer requests, find solution

  • Commerciale

    Smilebar - Nouvelle-Galles du Sud, Australie

    Ventes et marketing
    janvier 2016 - mars 2016 · 3 mois

    .Teeth whitening sales .Customers contacts .Communication .Be persuasive .Manage aftersales

Éducation

Études en cours

  • Bachelor Tourism and Hospitality Management

    Groupe Sup de Co La Rochelle - La Rochelle, France

    septembre 2016 - Maintenant

  • Licence

    Université du Littoral Côte d'Opale (ULCO) - Calais, France

    septembre 2018 - juin 2019

    L’objectif est de former de futurs managers de l’hôtellerie restauration, cadres ou employés directement recrutés en qualité de responsable adjoint, gestionnaire adjoint.

  • DUT GEA - Gestion des Entreprises et des administration

    Université toulouse 1 capitole - Toulouse, France

    septembre 2013 - juin 2015

Langues

3 langues

  • Français

    Bilingue ou langue natale

  • Anglais

    Compétence professionnelle complète

  • Espagnol

    Compétence professionnelle

Informations personnelles

Nationalités

  • Français

Compétences

4 compétences

  • Excellent guest relation
  • Good in microsoft
  • Good team leader
  • Great Up-selling Skills
Connexions
Subhajit Sikder
On Job Training chez Radisson Blu Hotel 
Alix Mathieu
Assistant Human Resources Manager chez Le Plaza Brussels
Guillaume Cathiard
Assistant Ressources Humaines chez Hôtel California Champs-Elysées
Voir 25 connexions
Suivi
HRC International
Maastricht, Pays-Bas
MCI Spain & Portugal
Barcelona, Espagne
Autres membres
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Katmandou, Népal
Ana Paolini
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Voir 140286 membres