Lucile Rannou

Lucile Rannou

Deputy Hotel Manager chez Pillows Grand Hotel Place Rouppe
Actuellement à Bruxelles, Belgique

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À propos de moi

Currently looking for a new challenge within Europe and hotel management. Ambitious, motivated, hard-working and creative, I am seeking for new opportunities in Food & Beverage or Operational management.

Expérience

7 ans et 2 mois

  • Deputy Hotel Manager

    Pillows Grand Hotel Place Rouppe - Bruxelles, Belgique

    Management
    septembre 2018 - Maintenant · 1 an et 5 mois

    Was fully in charge of the hotel - under a cluster management Implemented Pillows Standards in all the operational departments and reorganized fully the Front Office and F&B departments Assisted very closely the Cluster Hotel Manager on daily projects Managed the HODs with a constant follow-up of every department Supervised daily the Operational teams (directly in charge of FO and F&B) Supervised revenue, financial and budget strategy, end of the year reports Took care of the guest satisfaction and welcome procedures

  • Deputy General Manager

    Tarcin Forest Resort & Spa, MGallery by Sofitel - Sarajevo, Bosnie-Herzégovine

    Management
    janvier 2018 - août 2018 · 8 mois

    Implemented Accor Standards in each department Reorganized the Sales department with a new strategy Assisted very closely the General Manager on daily projects Replaced the General Manager in case of absence Managed the HODs with a constant follow-up of every department Supervised daily the Food & Beverage department Supervised action plans to boost reservations and guest satisfaction

  • Operations Manager in charge of F&B

    Tarcin Forest Resort & Spa, MGallery by Sofitel - Sarajevo, Bosnie-Herzégovine

    Restauration autre
    août 2017 - décembre 2017 · 5 mois

    Participated in the pre-opening and opening phases of the hotel Created the entire Food & Beverage concept, set-ups, menus and recipes Recruited the teams Conducted regular trainings to the teams Was in charge of Opera, Micros and MC Control set-ups Was chosen by the F&B Council Eastern Europe to become a Sub- Council member

  • Fast Track - Sofitel Luxury Management training program

    Sofitel Hotels and Resorts - El Paso, TX, États-Unis

    Management Trainee
    août 2015 - juillet 2017 · 2 ans

    Worked in three different hotels, countries and departments as a Manager or Assistant HOD to reinforce my managerial skills: Century Old Town Prague - MGallery by Sofitel, Czech Republic, sixmonth training as Assistant Manager in charge of Quality & Guest satisfaction Sofitel Budapest Chain Bridge, Hungary, six-month training as Marketing & PR manager (with a Sales intensive training), Assistant to F&B Director for six months Sofitel Wroclaw Old Town, Poland, six-month training as Executive Assistant to General Manager

  • Assistant Quality Manager trainee

    Pullman Charles de Gaulle Airport - Paris, France

    Relations client
    juin 2014 - octobre 2014 · 5 mois

  • Banquet trainee

    Beau-Rivage Palace Lausanne - Lausanne, Suisse

    Traiteur
    janvier 2013 - décembre 2013 · 1 an

  • F&B Trainee

    Villareal & Urban, Derby Hotels Collection - Madrid, Espagne

    Restauration service
    avril 2012 - août 2012 · 5 mois

  • Front Office Trainee

    Ibis London Excel - England, Royaume-Uni

    Réception
    novembre 2010 - mai 2011 · 7 mois

  • Housekeeping Trainee

    Le Prince de Galles - Paris, France

    Housekeeping
    janvier 2010 - février 2010 · 2 mois

  • Room service trainee

    Hôtel Le Crillon - Paris, France

    Restauration service
    décembre 2009 - janvier 2010 · 2 mois

Éducation

Études en cours

Langues

4 langues

  • Français

    Bilingue ou langue natale

  • Anglais

    Compétence professionnelle complète

  • Espagnol

    Compétence professionnelle

  • Italien

    Notions élémentaires

Informations personnelles

Nationalités

  • Français

Date de naissance

January 30th 1992

Permis de conduire

Oui

Compétences

10 compétences

  • Adaptable and reliable
  • Autonome et responsable
  • Autonomous
  • Creative
  • - dynamique
  • - Highly responsible
  • Honesty and loyalty
  • I am a quick learner,
  • Self-organised
  • Very ambitious
Connexions
Hermes Recruitment
Hospitality Recruiter chez Hermes Recruitment
Mathieu Lombard
Junior Operations Manager chez Meininger Hotels
Viktor Liu
F&B Trainee chez Kempinski Hotels
Suivi
Le Richemond
Genève, Suisse
Autres membres
Jonathan Gourmel
Lausanne, Suisse
Claire Lévesque
Floirac, France
Apolline Addor
Lausanne, Suisse
Casper Jaarsma
Saint-Jean-de-Luz, France
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