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À propos de moi
Graduated in Hotel Management by the School of Management and Industrial Studies, located in Vila do Conde (Portugal), he started his professional career in Paris, at Hôtel Astor Saint-Honoré, a four-star hotel right in the business center of the french capital.
As an F&B intern, he needed to maintain the highest standards concerning all the meal services, specially breakfast and lunch. He was also required to assist the barman on duty and to provide a first-class room service to every in-house guests.
After 3 months, he moved to the Housekeeping department as Housekeeping Supervisor Intern where he needed to verify all the room standards before guests arrival. Not only was essential a thorough inspection but also the sensibility to leave the room as the guest house. Furthermore, he was also responsible for the minibar replenishment in all rooms.
After finishing his degree, he joined Pousadas de Portugal (Pestana Group) as Event Coordinator Trainee. There, he assisted the events department planning and preparing several requests and developing internal campaigns and strategies.
He is, now, Sales Executive for JASE - Empreendimentos Turísticos, the company behind Douro Royal Valley Hotel & Spa and Douro Palace Hotel Resort & Spa. He is expected to meet the sales department budget, developing different marketing campaigns and promoting both the hotels across borders. He is, as well, responsible for social networks management and online marketing.
Following his passion, he has enrolled at Cornell University in March 2016, for a Master Certificate in Hospitality Management with Focus on Hospitality Marketing & Hotel Revenue Management.
Finally, he was Sales Executive at Grapes Hospitality and was in charge of looking for new corporate accounts by promoting the company hotels (The Yeatman, The Vintage House Hotel and Hotel Infante Sagres) and its event venues.
Expérience
9 ans et 7 mois
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Assistant Director of Sales & Marketing
Le Monumental Palace - Porto, Portugal
Commercialseptembre 2018 - Maintenant · 5 ans et 7 mois -
Sales Executive
The Yeatman - Porto, Portugal
Commercialjanvier 2018 - avril 2018 · 4 moisSales calls and promotion of Grapes Hospitailty hotels, event venues and services; Corporate and MICE markets prospection; Identification of new accounts opportunities and necessities.
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Sales Executive
Douro Palace Hotel Resort & Spa - Porto, Portugal
Commercialmars 2015 - décembre 2017 · 2 ans et 11 moisSales and Revenue Director’s Assistant; Financial reports analysis; Comparative market analysis; Yield management; Sales calls and participation in local market trade shows; Co-development of pricing strategies; Preparation, Development and Communication of promotional packages, campaigns, flash sales and special programs; Identification and analysis of MICE and Leisure necessities; Website and online platforms continuous update; Social networks management.
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Sales Executive
Douro Royal Valley Hotel & Spa - Porto, Portugal
Commercialmars 2015 - décembre 2017 · 2 ans et 11 moisSales and Revenue Director’s Assistant; Financial reports analysis; Comparative market analysis; Yield management; Sales calls and participation in local market trade shows; Co-development of pricing strategies; Preparation, Development and Communication of promotional packages, campaigns, flash sales and special programs; Identification and analysis of MICE and Leisure necessities; Website and online platforms continuous update; Social networks management.
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Events Coordinator Trainee
Pestana Hotel Group Europe - Lisbon, Portugal
Événementieldécembre 2014 - février 2015 · 3 moisAssistant Events Coordinator; Development of Marketing campaigns and strategies; Answer to groups and/or meetings requests; Plan event layout and materials; Clients and key accounts follow-ups.
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Housekeeping Supervisor Intern
Hôtel Astor Saint-Honoré - Paris, France
Responsable Hébergementjuin 2013 - août 2013 · 3 moisExecutive Housekeeper Assistant; Daily room inspections; Mini-Bar replenishment; Supervision of lost and found procedures; Customer Service.
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F&B Intern
Hôtel Astor Saint-Honoré - Paris, France
Restauration servicemars 2013 - mai 2013 · 4 moisRestaurant: Breakfast and Lunch Service. Bar and Room-Service Assistant.
Éducation
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Master Certificate in Hospitality Management
Cornell University - School of Hotel Administration - Ithaca, NY, États-Unis
mars 2016 - décembre 2016The core of the program covers the managing-people dimension of hospitality management: team building, human resource management, increasing workplace efficiency and productivity, and customer service. The Master Certificate covers various aspects of revenue management, including overbooking practices, non-traditional applications of revenue management, and pricing strategies and distribution channels.
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Bachelor Degree in Hotel Management
Escola Superior de Estudos Industriais e de Gestão - Vila do Conde, Portugal
septembre 2011 - juillet 2014Theoretical and practical preparation for the hotel's daily routine. Conclusion with an average of 16 points - 2nd best grade.
Langues
4 langues
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Portugais
Bilingue ou langue natale
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Anglais
Compétence professionnelle complète
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Français
Compétence professionnelle limitée
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Espagnol
Notions élémentaires
Informations personnelles
Nationalités
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Portugais
Permis de conduire
Oui
Compétences
10 compétences
- Customer Focused
- Events Planning
- Hotel Management
- Leadership
- Marketing
- Revenue Analysis
- Sales
- Sense of Responsibility
- Social Media
- Teamwork
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