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À propos de moi
Eager to learn and a self-starter, with an entrepeneurial spirit and a versatile skill set: Executive Master in Management (with a specialization in Strategic Marketing) with several years of experience in customer service and sales.
I am seeking a full-time position in Marketing, Guest Relations or Project Management where I can apply my knowledge and skiils. My Background studies in Hospitality Management, the Executive Master and the creation of a short term rental in Lisbon give me a unique skill set that can be very useful to understand the markets, trends and customer needs.
At this time I am student in the Executive Master in Management with Specialisation in Strategic Marketing in Católica Lisbon School Business and Economics. I truly believe that this program will help me find a new challenge in Marketing, leveraging my knowledge in Client Service and Sales, essential to understand the markets, its trends and needs.
Expérience
8 ans et 8 mois
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Operations Manager
Toca da Raposa Signature Cocktail Bar - Lisbon, Portugal
Responsable Hébergementjanvier 2019 - décembre 2020 · 2 ansToca da Raposa Signature Cocktail Bar, Lisbon Responsible for the day-to-day business management (Operations, Finance, Marketing and Communication, HR,* Contract renegotiation with the main partner Logistics). Covid crises Management ensuring a relevant revenue Definition of the Brand Strategy. * Digital strategy with website and SEO Planning and execution of all communications and media actions. development Preparation the annual budgets, forecast and Marketing Plan. * Turnover increase by 20% Responsible for all the purchases and stock management.
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Founder / Manager
Casa do Baco - Lisbon, Portugal
Événementieljanvier 2017 - décembre 2020 · 4 ansCasa do Baco, Lisbon * Superhost award by Airbnb 4 times in a row Founded my own company from the scratch. With my experience in Hospitality and Wine Industry, created a unique* 9.2 out of 10 Traveller Review Award by accommodation available for short rental term in Lisbon, providing great experiences related with Gastronomy andBooking Wines. A challenging project that gave me the opportunity to apply the skills acquired from the Executive Master, such as management, customer experience, Social Media and entrepreneurship, while at the same time deep my understanding on the short-term rental sector.
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Key Account Manager - On Trade
Rui Roboredo Madeira Vinhos SA - Lisbon, Portugal
Account Managementjanvier 2015 - janvier 2017 · 2 ans et 1 moisRui Roboredo Madeira Vinhos SA, Lisboa * Added responsibility for 3 more markets Implementation of route-to-market, ensuring the sell-out and support of all points of sale and Trade Marketing* Sales Increase by 50% in Madeira Market in activities in Lisbon, Algarve and Madeira markets. just one year Key Account Manager of distributors in Algarve, Madeira and Azores (1M€ representing 1/3 of On-Trade business).* Only producer with 2 wines selected for Representation of the company in wine tastings in the main wine fairs in Portugal, such as Essência do Vinho andexclusive Hotel Reid's Christmas dinner Encontro de Vinhos e Sabores, and support in wine tastings in clients in Belgium market. Sales increase by 20% in Algarve Market, listed in the main Michelin restaurants
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Wine Shop Assistant
Garrafeira Nacional - Lisbon, Portugal
Retailjanvier 2014 - janvier 2015 · 1 an et 1 moisGarrafeira Nacional, Lisboa Advise customers on Beverages selection. Assist the Manager in stock Management and in all the events organized by the wine cellar, such as wine tastings.
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Assistant Dining Room Server and Demi Chef de Rang
Disney Cruise Line - Orlando, FL, États-Unis
Restauration servicejanvier 2014 - janvier 2014 · 1 moisDisney Cruise Line, Orlando EUA * Promoted after 3 months contract Remy's gourmet menu was created by Chef Arnaud Llallement from l'Assiette Champenoise, a 3-star Michelin restaurant just outside Reims, and Chef Scott Hunnel from award-winning Victoria & Albert's at Walt Disney World Resort. Ensuring the highest standards of food and beverage service. SKILLS Support the sommelier during the service.
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Restaurant Supervisor
Claro - Lisbon, Portugal
Restauration - Managementdécembre 2012 - décembre 2013 · 1 an et 1 mois -
Executive Chef Assistant Trainee
Altis Belém Hotel & SPA - Lisbon, Portugal
Secrétaire / Assistant(e) de directionmars 2012 - mai 2012 · 4 moisAltis Belém Hotel & SPA Spanish B2 Trainee program rotating between departments: F&B, Steward and Sales.
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F&B Trainee
Le Meridien Hotels & Resorts - Milan, Italie
Restauration serviceaoût 2010 - octobre 2010 · 3 mois
Éducation
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Master of Science (MSc) in Management with Specialization in Strategic Marketing
Catolica Lisbon School of Business and Economics - Lisbon, Portugal
mai 2017 - décembre 2019 -
Level 2, Award in Wine & Spirits
Wine & Spirit Education Trust; Lisbon
septembre 2014 - juin 2015 -
Garcilaso Program 5th Semester in Hotel Hospitality
Universidade Anhembi Morumbi, São Paulo Brazil
septembre 2011 - juin 2012 -
Degree in Hotel Management
Universidade Europeia, Lisbon - Lisbon, Portugal
septembre 2009 - juin 2012
Langues
3 langues
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Portugais
Bilingue ou langue natale
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Anglais
Compétence professionnelle
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Espagnol
Compétence professionnelle
Informations personnelles
Nationalités
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Portugais
Date de naissance
March 27th 1990
Permis de conduire
Oui
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