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Worked in luxury hotels for 15years in the Philippines and also in Singapore.
Degree holder of Bachelor of Science in Tourism. Have a diploma in holistic massage (ITEC). Very hardworking person and willing to learn new skills and knowledge.
❖ Fluent in English
❖ Computer Literate.
❖ Knowledge on how to use Fidelio, Micros, Opera and Book for Time.
❖ Knowledgeable about cashiering, doing daily revenue and cash reports.
❖ Have knowledge in Telephone Operating.
❖ Can easily communicate with guests.
❖ Knows how to deal with superiors and co-workers.
15 ans et 3 mois
Concierge Duties and Responsibilities: ● Welcoming and greets guests upon entering the Spa. ● Answering all phone calls, attend to phone and guest, walk-in enquiries. ● Confirming all spa guest reservations for massage and body treatments. ● Ensure that bookings are given equally to therapists. ● Offers assistance and consultation on Spa according to set Standards. ● Do all cashiering functions. ● Accept responsibilities and to show initiative in decision making when handling guests objections, in order to enhance guest satisfaction. ● Responsible for cleanliness. ● To update our existing clients on all upcoming new services/products launches. ● Do reports for the sales and daily revenue of the spa. ● Responsible for selling all spa products to all guests. ❖ Fluent in English ❖ Computer Literate. ❖ Knowledge on how to use Fidelio, Micros, Opera and Book for Time. ❖ Knowledgeable about cashiering, doing daily revenue and cash reports. ❖ Have knowledge in Telephone Operating. ❖ Can easily communicate with guests. ❖ Knows how to deal with superiors and co-workers. Spa Therapist Duties and Responsibilities: • Perform a professional Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. gue and body treatments to guests. With the spa standards and certified protocols. Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. • Sell spa packages. • Advise customers of any forthcoming events or promotions. • Maintain and manage promotional products. • Handles all customer complaints and ensures adequate follow-up. • Ensure cleanliness of the spa is maintained. • Support the manager in the day to day operations of the spa.
Concierge Duties and Responsibilities: ● Welcoming and greets guests upon entering the Spa. ● Answering all phone calls, attend to phone and guest, walk-in enquiries. ● Confirming all spa guest reservations for massage and body treatments. ● Ensure that bookings are given equally to therapists. ● Offers assistance and consultation on Spa according to set Standards. ● Do all cashiering functions. ● Accept responsibilities and to show initiative in decision making when handling guests objections, in order to enhance guest satisfaction. ● Responsible for cleanliness. ● To update our existing clients on all upcoming new services/products launches. ● Do reports for the sales and daily revenue of the spa. ● Responsible for selling all spa products to all guests. ❖ Fluent in English ❖ Computer Literate. ❖ Knowledge on how to use Fidelio, Micros, Opera and Book for Time. ❖ Knowledgeable about cashiering, doing daily revenue and cash reports. ❖ Have knowledge in Telephone Operating. ❖ Can easily communicate with guests. ❖ Knows how to deal with superiors and co-workers. Spa Therapist Duties and Responsibilities: • Perform a professional Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. gue and body treatments to guests. With the spa standards and certified protocols. Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. • Sell spa packages. • Advise customers of any forthcoming events or promotions. • Maintain and manage promotional products. • Handles all customer complaints and ensures adequate follow-up. • Ensure cleanliness of the spa is maintained. • Support the manager in the day to day operations of the spa.
Spa Therapist Duties and Responsibilities: • Perform a professional Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. gue and body treatments to guests. With the spa standards and certified protocols. Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. • Sell spa packages. • Advise customers of any forthcoming events or promotions. • Maintain and manage promotional products. • Handles all customer complaints and ensures adequate follow-up. • Ensure cleanliness of the spa is maintained. • Support the manager in the day to day operations of the spa.
Answer all inquiries of the clients. Do sales revenue Do sales reports
Spa Therapist Duties and Responsibilities: • Perform a professional Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. gue and body treatments to guests. With the spa standards and certified protocols. Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. • Sell spa packages. • Advise customers of any forthcoming events or promotions. • Maintain and manage promotional products. • Handles all customer complaints and ensures adequate follow-up. • Ensure cleanliness of the spa is maintained. • Support the manager in the day to day operations of the spa.
Spa Therapist Duties and Responsibilities: • Perform a professional Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. gue and body treatments to guests. With the spa standards and certified protocols. Shiatsu massage, Swedish massage, Deep tissue massage, Aromatherapy massage, Slimming massage and Body Scrub. • Sell spa packages. • Advise customers of any forthcoming events or promotions. • Maintain and manage promotional products. • Handles all customer complaints and ensures adequate follow-up. • Ensure cleanliness of the spa is maintained. • Support the manager in the day to day operations of the spa.
2 langues
Philippin
Bilingue ou langue natale
Anglais
Bilingue ou langue natale
Nationalités
Philippine
1 compétence
1 information partagée
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