Rejoignez Hosco pour voir le profil de Natascha en entier. C'est gratuit !
En tant que membre Hosco, vous pourrez :
- Soyez visible auprès de milliers d'entreprises de l'industrie hôtelière'
- Rejoignez une communauté composée de 180'000+ étudiants et professionnels
- Apprendre en continu grâce à de nouveaux articles et vidéos chaque semaine.
À propos de moi
I am currently finalising my Master degree in International Hotel Management at BBI and I am working as a Reception Supervisor in a luxury private fitness club. Nevertheless I am open to new experience, new challenges.
Expérience
9 ans et 6 mois
-
Front Office Supervisor
Aspria Brussels Royal La Rasante - Bruxelles, Belgique
Réceptiondécembre 2019 - Maintenant · 4 ans et 4 moisAspria is a well-being club with a non-rated 19-rooms hotel and a beauty institute. The club has more than 5000 members with a day to day frequentation that can go up to 1300 persons per day. Non-members can access the hotel and organize events such as business meetings, conferences and team building activities. Duties: * Supervision of a team of 10 persons * Assisting the Front Office Manager in administrative tasks. * Taking care of the training day to day of the team * Welcoming guests with the standard of the brand. * Reservation for the hotel, spa and club activities * Guiding members for the day to day club journey * Promotion of the spa service and products * Hotel guest check-in and check-out * Guiding hotel guests during their stay, activities, restaurant reservation, etc. * Complaints management * Housekeeping supervision
-
Receptionist and Reservation Agent
Aspria Brussels Royal La Rasante - Bruxelles, Belgique
Réservationsoctobre 2018 - décembre 2019 · 1 an et 3 moisDuties: * Welcoming guests with the standard of the brand. * Reservation for the hotel, spa and club activities * Guiding members for the day to day club journey * Promotion of the spa services and products * Hotel guest check in and check out * Guiding hotel guests during his all stay, activities, restaurant reservation, etc. * Complaints management * Achieved the We Care program by being Employee of the second quarter in June 2019
-
Assistant Director of Hotel & Project Development Intern
The Three Corners Hotels Europe - Budapest, Hongrie
Directionmars 2018 - août 2018 · 7 mois3 superior and 4-star. Belgian hotel group based in Hungary and owning 4 city hotels in the heart of Budapest. There are mostly leisure hotels but they also have local corporate guests as they offer meeting rooms that can welcome up to 30 persons. Duties: * Involved in the initial development phase of hotel project * Follow up on meetings with architects and interior designers * Negotiation with suppliers * Research
-
Housekeeping Supervisor
The Hotel - Bruxelles, Belgique
Responsable Hébergementnovembre 2017 - février 2018 · 4 mois4-star. The main clientele of this hotel is within the corporate market during the weekdays and leisure during the weekends. It is a city centre hotel close to the main tourist attractions of Brussels. The hotel has 421 rooms and 12 meeting rooms that can welcome up to 400 guests. The Hotel is known for its height and the 27 floors that make it popular because of the view that can be seen from the rooms. It is also really appreciated by the diplomatic sectors and celebrities because of the high level of security. Duties: * Supervision of 16 to 20 chambermaids and valets * Preparation of the cleaning dispatch for the teams * Verifying the cleaning of the rooms in the standard of the brand * Preparing the special requests of the guests (chocolates, flowers, cushions) * Inventory
-
Receptionist
The Hotel. Brussels - Bruxelles, Belgique
Réceptionoctobre 2017 - février 2018 · 5 moisPart time - Student job Duties: * Welcoming guests with the standard of the brand. * Check-in and check-out * Reservation. * Guiding guests during their stay, activities, restaurant reservation, etc. * Complaints management
-
Receptionist
Hotel BLOOM! - Bruxelles, Belgique
Réceptiondécembre 2017 - janvier 2018 · 2 moisPart time - Student job Duties: * Welcoming guests with the standard of the brand. * Check-in and check-out * Reservation. * Guiding guests during their stay, activities, restaurant reservation, etc. * Complaints management * Attend training (complain management, fire evacuation, etc.)
-
Shop Assistant
Pierre Marcolini - Bruxelles, Belgique
Retailmai 2017 - juillet 2017 · 3 moisPart time - Student Job - Introduction of products in the shop - Sale - Service in the tea room
-
Front Office Trainee
The Hotel. Brussels - Bruxelles, Belgique
Réceptionnovembre 2016 - avril 2017 · 6 moisDuties: * Welcoming guests with the standard of the brand. * Check-in and check-out * Reservation. * Guiding guests during their stay, activities, restaurant reservation, etc. * Complaints management * Achieved a cross-training in Housekeeping * Achieved a cross-training in Night Audit * Attend training (complain management, fire evacuation, etc.)
-
Shop Assistant
Pierre Marcolini - Bruxelles, Belgique
Retailjuin 2016 - septembre 2016 · 4 moisPart time - Student Job - Introduction of products in the shop - Sale
-
Food and Beverage Service Trainee
The Lodge at Ashford Castle - Cong North, Cong, Irlande
Restauration serviceseptembre 2015 - mars 2016 · 7 mois5-star. It is one of the best Luxury Hotels in Ireland. This 83 rooms hotel has 350 acres of property with more than a dozen outdoor activities to offer the guests. The hotel can be privatised for events such as anniversaries, birthdays, weddings or team buildings. When I was working there were 6 restaurant areas, some were seasonal. Duties: * Food and beverage service in the Lounge (The Drawing Room) * Food and beverage in the Bar (The Prince of Wales) * Reservation for the lounge and the bar * Cleaning and maintenance of the equipment and working area * Opening and closing cash register * Prepare the Mise en Place for the day * Participation to events (wedding, New year, Christmas) - Mise en Place, service and supervision * Responsible for the representation of my team in the Green Team of the hotel * Attend several trainings (a manual handling training, customer satisfaction training)
-
Shop Assistant
Pierre Marcolini - Bruxelles, Belgique
Retailaoût 2014 - août 2015 · 1 an et 1 moisPart time - Student Job - Introduction of products in the shop - Sale
-
Food and Beverage Service Trainee
Brussels-Brussels Marriott Hotel Grand Place - Bruxelles, Belgique
Restauration servicejuillet 2014 - juillet 2014 · 1 mois4-star. The main clientele of this hotel is predominantly within the business market during the weekdays and leisure during the weekends. It is a city centre hotel close to the main tourist attractions of Brussels. The hotel has 221 rooms and 7 meeting rooms that can welcome up to 500 guests. Duties: * Service in the restaurant and the bar * Service in the Executive Lounge * Stocks, displays and fridges management in the Executive Lounge * Room service * Refill of the mini bars
-
Waitress
Comics CaféSablon - Bruxelles, Belgique
Restauration serviceoctobre 2013 - décembre 2013 · 3 moisThe Comics Café was a restaurant with the following theme: the Belgian comics books of Tintin. The owner was a collector and presented the restaurant as a museum of his best pieces. The restaurant could welcome around 100 covers. The main clientele were tourists, as the restaurant was in a very touristic area, and local burger lovers as it was the main dish. Duties: * Prepare the Mise en place for the start of service * Prepare set up for upcoming events. * Welcoming guests and explaining the concept * Making sure guests were aware of the daily suggestions * Service * Cash handling
Éducation
-
Security Awareness for Cruise Ship Staff
Marlins - Bruxelles, Belgique
mai 2020 - mai 2020Certificate of Proficiency Grade 95%
-
Master’s Degree in Hospitality Management
BBI - Higher Education in International Hospitality & Tourism Management - Wiltz, Luxembourg
octobre 2017 - avril 2021 -
Bachelor's Degree in Hospitality and Tourism Management
BBI - Higher Education in International Hospitality & Tourism Management - Wiltz, Luxembourg
septembre 2016 - août 2017BA3 => Master Prep
-
Technical Diploma in Hotel Management
Institut Supérieur Charles Péguy - Ottignies-Louvain-la-Neuve, Belgique
septembre 2013 - février 2017
Langues
5 langues
-
Français
Bilingue ou langue natale
-
Grec
Bilingue ou langue natale
-
Anglais
Compétence professionnelle complète
-
Espagnol
Compétence professionnelle
-
Néerlandais
Compétence professionnelle
Informations personnelles
Nationalités
-
Belge
Permis de travail
-
Irlande
Date de naissance
September 28th 1992
Permis de conduire
Oui
Compétences
11 compétences
- Event Manager
- Good communication
- Guest Services
- Hotel
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Pages, Keynote, Numbers
- Restaurant Operation
- Selling skills
- Social Networking
Nous n'avons trouvé aucune nouvelle information sur votre CV à ajouter à votre profil. Nous vous conseillons d'ajouter manuellement de nouvelles informations ou d'essayer un autre CV.
Les informations suivantes ont été ajoutées à votre profil :
- Lieu de résidence
- Présentation
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Langue
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Langues
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formation
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Formations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Expérience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Expériences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalité
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalités
- Date de naissance
- Permis de conduire
- Numéro de téléphone
Prenez un moment pour apprécier votre profil complet !
Nous n'avons pas pu mettre votre profil à jour.
Nous n'avons pas pu mettre votre profil à jour, mais votre CV a bien été sauvegardé.
Une erreur s'est produite lors du téléchargement de votre CV.
Toujours envie de compléter votre profil ? Essayez de télécharger un fichier .doc ou un CV différent.