Peggy Chen

Peggy Chen

F&B Trainee chez Sheraton Zurich Hotel
Actuellement à Sörenberg, Flühli, Suisse

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À propos de moi

A highly motivated and hardworking individual, my proactive and flexible nature allows me to be an ideal team player. I possess advanced communication skills, and am able to use these to positive effect with both colleagues and guests. With many years’ exposure as a hospitality industry professional, I have successfully worked in various F&B roles including as a Barista and Restaurant Hostess. My experience includes successfully increasing revenue by 20% within three months at my own coffee shop, and also creating various products of drinks and pastries. Additionally, I am able to work under pressure, multitask effectively, and meet the various demands of customers. With a deep passion for the hospitality industry, I am pursuing a challenging role that expands my knowledge, and that creates opportunities for me to develop a progressive and rewarding career.

Expérience

6 ans

  • F&B Trainee

    Sheraton Zurich Hotel - Kreis 5, Zürich, Suisse

    Restauration service
    août 2018 - Maintenant · 1 an et 3 mois

    Club Lounge/Route 26 Restaurant/Room Service

  • Manager In Training

    HTMi, Hotel and Tourism Management Institute - Sörenberg, Flühli, Suisse

    Management Trainee
    janvier 2018 - juin 2018 · 6 mois

  • F&B Trainee

    Hotel Krebs - Interlaken, Suisse

    Restauration service
    juillet 2017 - décembre 2017 · 6 mois

    Set up each morning's breakfast buffet, ensure buffet items such as breads, hot breakfast, cereals and bakery items remain well-stocked, maintain the safety and appearance of the buffet area and clean the area in preparation for the next day During lunchtime and dinnertime, responsible for following up the highest standards to make beverages, take order, setup the table (Fondue and Raclette),wine service and deliver food, also ensure hygiene of every dining areas Within one month, I could accurately cashed different payment with customers, and interact well with elementary level of german

  • Founder

    Ichaimei Cafe and Bakery - Taïwan

    Administration et général
    juin 2015 - juillet 2016 · 1 an et 2 mois

    Develop long and short term strategies and tactics for growth Develop brand and messaging to attract and retain customers Manage operations to ensure customer satisfaction Create different pastries and drinks and successfully sold these new products

  • Barista

    ZaZa Cafe - Taïwan

    Restauration service
    septembre 2013 - juin 2015 · 1 an et 10 mois

    Create coffee latte art and perform proficient various coffee beverages Assist financial management of Cafe through efficient and accurate stock taking Control smoothly food ordering and delivering Ensure relevant new employees receive thorough training in areas of cash handling, food ordering and drinks making

  • Restaurant Hostess

    LocoFood Breakfast and Brunch - Taïwan

    Hôtesse
    juillet 2012 - avril 2013 · 10 mois

    Provided personalised suggestions of food and beverages for guests Ensured all guests receive a warm and genuine dining experience Maintained cleanliness of working station and service pantry for smooth operation

Éducation

  • Manager in Training

    HTMi, Hotel and Tourism Management Institute - Lucerne, Suisse

    janvier 2018 - décembre 2018

  • Master of Business (MBA) of Hospitality and Tourism management

    HTMi, Hotel and Tourism Management Institute - Lucerne, Suisse

    août 2016 - juin 2017

  • Master of Science (MSc) of Hospitality and Tourism management

    Edinburgh Napier University - Tourism - Scotland, Royaume-Uni

    août 2016 - juin 2018

  • Bachelor of Food and Beverage Management

    Shih Chien University - Taïwan

    septembre 2012 - juin 2016

Langues

3 langues

  • Mandarin

    Bilingue ou langue natale

  • Anglais

    Compétence professionnelle complète

  • Allemand

    Notions élémentaires

Informations personnelles

Nationalités

  • Taïwanais

Permis de travail

  • Suisse

Date de naissance

December 10th 1993

Permis de conduire

Oui

Compétences

5 compétences

  • Barista Training
  • cafeteria management
  • Customer satisfaction
  • Good time management
  • Teamwork
Connexions
Robert Miklos
Bachelor of Science Student chez HTMi, Hotel and Tourism Management Institute
Calvin Susanto
F&B Management Trainee chez The Doyle Collection
Flavia Balas
Leisure and Corporate Event Coordinator chez Courtyard by Marriott Paris La Defense West - Colombes
Voir 4 connexions
Suivi
Beau-Rivage Geneva
Genève, Suisse
Autres membres
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Lucerne, Suisse
Marin Cace
Sörenberg, Flühli, Suisse
Voir 173562 membres