Related Activities
2006-2013 – Member of the Conservatoire Frédéric Chopin (Instrument – Flute)
2012-2013 – Member of the School Prefects in High School
2014 – Class Representative (SHMS)
I have recently obtained my degree in Hospitality Management from the Swiss Hotel Management School. During my studies I have gained practical experience within the industry. I am looking for to further extent my professional experience in the hospitality industry, in an organization that encourages innovation and career development; utilizing my hospitality and customer-service skills in order to provide prompt and courteous service to guests.
2 ans et 8 mois
• Housekeeping – Maintaining the hotel’s guest rooms and responding promptly to guest request. Supervised and involved in the housekeepers’ daily tasks and running shifts; inspected guest rooms. • Front Office/ Night Audit/ Night Manager – Check in and check out guests, interact with guests to address basic questions; answer and direct incoming calls from inside and outside the hotel to the appropriate department for assistance; register requests for wake-up calls and follows through to ensure guests receive their wake-up calls at the requested time; master all accounting procedures according to guidelines to ensure proper revenues and payment on accounts are received and credited; training of new receptionists; ensured that the service standards, policies and procedures are being met; ensured guests issues are properly handled and solved.
Restocking amenities in the rooms and minibar, customizing the amenities for the VIP guests; serving and deserving breakfast, lunch and dinner to guests that requested for room service.
2 langues
Français
Bilingue ou langue natale
Anglais
Bilingue ou langue natale
Nationalités
Mauricien
6 compétences
1 information partagée
2006-2013 – Member of the Conservatoire Frédéric Chopin (Instrument – Flute)
2012-2013 – Member of the School Prefects in High School
2014 – Class Representative (SHMS)
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