Santo Scaduto

Santo Scaduto

Director of Food and Beverage chez Grupo Costa Este
Actuellement à Barcelona, Espagne

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À propos de moi

My responsibilities included coordinating the front and back of the house, establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.responding to customer complaints, maximizing customer satisfaction, supervising and scheduling shifts, providing employee feedback, taking inventory, maintaining sanitation and safety protocols at all times, food and beverage cost .

Expérience

6 ans et 7 mois

  • Director of Food and Beverage

    Grupo Costa Este - Barcelona, Espagne

    Restauration autre
    janvier 2017 - Maintenant · 2 ans et 7 mois

    • Gestión de Cuenta de Explotación del Restaurante. • Atención al cliente. • Cuadrante de turnos • Planificación y control de vacaciones de plantilla. • Control de los ratios: absentismo, labor, etc • Planificación, organización y control de la gestión diaria del Restaurante. • Coordinación del personal a su cargo. • Formación del nuevo personal • Gestión de stocks y realización de pedidos • Realización de inventarios quincenales y mensuales • Garantizar el cumplimiento de los estandares de calidad.

  • Restaurant Manager

    Shôko Barcelona - Barcelona, Espagne

    Autre
    janvier 2016 - février 2017 · 1 an et 2 mois

  • Floor Supervisor

    ROKA Restaurants - England, Royaume-Uni

    Autre
    janvier 2015 - janvier 2016 · 1 an et 1 mois

    ° Assisting the needs of customers ° Making sure customers are served quickly and efficiently ° Dealing with customers complaints ° Coordinated with restaurant manager and performed all service as per requirement. ° Assisted all restaurant managers and organized various events to keep up the morale. ° Provided training to junior staff members in coordination with manager. ° Evaluated the wine list and provided consultation in pairing to all clients. ° Communicated with guests on regular basis and ensured that they are satisfied.

  • Floor Supervisor

    The Doyle Collection - England, Royaume-Uni

    Autre
    janvier 2015 - décembre 2015 · 1 an

    Outstanding guest/employee relations and communication skills. Extraordinary time management and organizational skills. Superb proactive attitude to work. Strong ability to promote superior quality customer service, cleanliness and safety. Strong ability to solve practical problems effectively with internal and external customers. Ability to calculate figures and amounts, proportions, percentages, and volumes to track inventory controls and hotel financial statements.

  • Supervisor

    Soho House & Co - England, Royaume-Uni

    Autre
    janvier 2013 - janvier 2015 · 2 ans et 1 mois

    Having a responsible attitude, remaining calm under pressure and possessing superb decision making skills . Promoting good work practices. Able to build a positive rapport with staff. Assigning tasks to staff & clearly explaining how those duties are to be done. Discipline staff and when required dismissing them. Superb people management skills. Carrying out risk assessments. Able to introduce new processes to a team and organization. Calmly responding to accident and emergency situations. Setting goals and objectives for individuals and teams .

Éducation

  • wset level 2

    Wset - England, Royaume-Uni

    mars 2014 - juin 2014

    WSET ( Wine and Spirit Education Trust ) level 2 award In Spirits (QCF) : Pass with 90/100

Langues

3 langues

  • Espagnol

    Bilingue ou langue natale

  • Italien

    Bilingue ou langue natale

  • Anglais

    Bilingue ou langue natale

Informations personnelles

Nationalités

  • Italien

Date de naissance

April 19th 1986

Compétences

9 compétences

  • Director
  • F&B Supervisor
  • Floor Management
  • general manger
  • Head waiter
  • Manager
  • Sales
  • Supervisory
  • Upselling
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