Assistant In-Room Dining Manager
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Assistant In-Room Dining Manager

Accor HQ

Pubblicata

Chiusa

Assistant In-Room Dining Manager

Cosa comprende il lavoro

 

The Assistant In Room Dining  oversees the experience of all In Room Dining guests, ensuring guest satisfaction in menu descriptions, champagne, wine and other beverage choices.

RESPONSIBILITIES:

•           Approach all encounters with guests and employees in a friendly, service oriented manner.

•           Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.

•           Meet, greet and seat the guests, and touch every table at least once during the meal.

•           Act as liason between servers, guests, and kitchen.

•           Oversee and assist daily opening, closing, and cleaning duties within corporate SOP format, and requisition necessary supplies for same

•           Oversee guest selection and ensure proper placement and distribution

•           Responsibility for Shift staffing and station assignments

•           Supervise tabletop presentation for Meal service

•           Floor presence during shift, greeting and interaction with guests

•           Prepare shift schedules according to Hotel occupancy and special functions

•           Complete menu knowledge (breakfast, lunch, dinner, bar and wine pairing)

•           Co-responsible with Restaurant Manager for training

•           Maintains inventory of equipment, linen and other supplies

•           Monitor and control Micros system in appliance to guest checks and hotel reports

•           Assumes responsibilities in Restaurant Manager's absence

QUALIFICATIONS:

•           Excellent customer service skills are required.

•           Previous experience in an Assistant Food & Beverage Manager capacity in a 5 star/diamond environment

•           Clear & concise written and verbal communication skills in English are required.

•           Must be proficient in Microsoft Word and Excel.

•           Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail is required.

•           Knowledge of food and beverage, preparation techniques, health department rules and regulations, liquor laws and regulations

•           Strong food/wine and liquor knowledge is required.

 


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Chiusa

Assistant In-Room Dining Manager

New York, NY, Stati Uniti

A tempo completo, A tempo indeterminato

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