Front Desk Receptionist

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Accor HQ

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Descrizione del lavoro

Front Desk Receptionist
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you
  • To ensure that all guests who stay at the hotel are completely satisfied and all interactions with them is handled in a very professional manner right up to the payment of the bill
  • To carry out all the day-to-day Front Office operations associated with the guests
  • To manage the hotel petty cash and the sale of rooms in the hotel
  • To assist the guest efficiently, courteously and professionally in all Front Office duties, as per internal procedures
  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

    Your experience and skills include:
  • Service focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in English; additional languages are a plus

    Your team and working environment:
  • Opportunity to enjoy working within the property with teamwork and cooperative colleagues
  • Able to balance work and personal
  • Our commitment to diversity & Inclusion:
  • We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

    Why work for Accor?
    We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
    To join our Group, please visit  https://careers.accor.com/
  • Dettagli

    Tipo di lavoro
    A tempo completo
    Località
    Kuwait City, Kuwait
    Dipartimento
    Receptionist - front office
    Comincia tra
    Il prima possibile
    Durata del contratto
    A tempo indeterminato

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    Ti interessa questa opportunità?
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