General Manager das Stue

[{{ $ctrl._job.status.name | translate}}] General Manager das Stue
Accor HQ

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Descrizione del lavoro



The boutique hotel SO/Berlin Das Stue is located in the middle of the embassy district, in the immediate vicinity of the Berlin Zoo. It has a view of the Tiergarten, the zoo and of the Berlin's western and eastern skyline. The listed building of the former Royal Danish Embassy was built in the late 1930s by KaDeWe architect Johann Emil Schaudt.

Experience our luxury hotel's unique flair. Located in the center of Berlin, the SO/ Berlin Das Stue offers a stylish retreat with a view of the city's greenery. The quiet, individual atmosphere of the hotel will make you feel like you are among friends. The classicist building in the embassy district was once home to the Royal Danish Embassy. Sensitively renovated, SO/Berlin Das Stue welcomes you in elegant, modern rooms.

Reporting into the RVP, the General Manager oversees the day to day operations of the hotel in accordance with brand and company standards, vision and values. The maximization of financial performance, guest satisfaction and colleagues development is an integral part of the position. Furthermore it is essential to assist the RVP  in the development and communication of strategies, goals and objectives as well as the development, implementation and monitoring of financial and operational plans for the hotels while, managing, growing and fostering positive owner relations and maximizing performance.

Areas of Responsibility




Operations

Employee engagement

  • Directly supervise the Executive Committee members and indirectly supervise all hotel personnel
  • Carry out supervisory responsibilities in accordance with the Company’s policies and training programs
  • Act as an integer role model, displaying explicit knowledge and awareness of company and brand standards
  • Build quality relationships to the management team
  • Create team spirit
  • Create effectively a collaborative and inclusive environment where all employees/colleagues are encouraged to provide input
  • Ensure good safety practices of employees and guests, assist in the maintenance of proper emergency and security procedures


Service
  • Maintain product and service quality standards by conducting ongoing evaluations
  • Attain and maintain of service levels that exceed expectations
  • Maintain all areas of the hotel consistently to standards of attractiveness, comfort and cleanliness
  • Handle VIPs, understanding international protocols for government officials and royalty

Competitive
  • Develop accurate and aggressive long and short-range financial objectives consistent with the Brand strategy
  • Grow business – maintain a good overview of finances, think about the future and decide on strategic initiatives
  • Deal with media


Financial

 
  • Maximize financial performance
  • Efficient operation and cost control of all hotel departments and facilities
  • Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan
  • Ensure adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc.  
  • Energy consumption is monitored and minimized
  • Preserve & maximize hotel asset


 

PERSONAL DEVELOPMENT
  • Passion to grow & develop - Feel encouraged and reinforced by own success
  • Approach tasks with courage and self-confidence
  • Trust and show confidence in others: delegate effectively
  • Remain professional and constructive in extraordinary situations
  • Show good self- and time management

LEADERSHIP
  • In time of crisis: Able to take logical decisions and immediate actions
  • Create an environment which encourages innovation; breaks down hierarchy;  challenges thinking in a constructive way
  • Foster and push others to think clearly and solve problems properly by asking probing questions
  • Build a network of key people (owners, community etc.)
  • Develop People - Promote integrity by fostering a "speak-up" culture and demands fair and respectful behaviour and enforces compliance
  • Market plans and ideas successfully
  • Reduce key and complex ideas and messages to clear, memorable, and compelling statements
  • Convince others; negotiate;  debate, find win-win solutions


CREATING THE FUTURE
  • Contribute to finding solutions
  • Think quickly; formulate arguments in a quick way; Able to focus on different tasks simultaneously
  • Think about the future anticipating future trends and opportunities; translate organisational strategy into appropriate local strategy
  • Use sound problem solving skills by identifying relevant information and interpreting and evaluating it objectively

                                                                                                                                          

LIVING THE BRAND
  • Be  an inspiration to all hotel staff to achieve luxury hospitality levels of performance while ensuring that the SO/ DNA and brand experience is brought to life
  • Be an exemplar of the SO/ DNA, always injecting a sense playfulness, audacity, style and sophistication into all aspects of his/her management
  • Champion and resonate with the brand passions – Avant-Garde Design, Playful Entertainment and Fashion – personally and in his/her team
  • Aspire to making the hotel “the place to be and be seen” in the destination, bursting with local energy, always energizing and entertaining for all SO/ guests
  • Focus on ensuring all SO/ Brand Essentials and standards, and LQA Luxury Benchmarking Standards are in place, including all brand concepts, markers, programs, service culture etc. consistently

 

 

 

 

 

 

Qualifications
  • Prior 5+ years experience in luxury hotel management essential
  • Strong match with Accorhotels Inspiring Leader capability framework
  • Strong Educational background
  • Fluent in English (+ local language)
  • Good understanding of the local market (previous experience preferred)
  • Understanding/experience of union relations – where applicable
  • Experience with owners relationship
  • Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
  • Excellent speaking and presentation skills
  • Demonstrated leadership and organizational skills
  • Strong interpersonal & communication skills
  • Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotel
  • Effective management style, hands-on and approachable
  • Bottom-line oriented with emphasis on quality guest-service and team-building
  • Lifestyle background

 

DESIRABLE ATTRIBUTES
  • Display entrepreneurial spirit, business acumen & leadership
  • Has a passion for excellence and lifestyle luxury
  • Possess an innate sense of playfulness and audacity to bring that creative twist in everything
  • Has keen interests in fashion, entertainment, (avant-garde) design, and latest lifestyle trends
  • Has a natural flair for delivering entertaining and energizing experiences
  • Possess a vibrant personality and enjoy working and socializing with diverse people
  • Has good knowledge of the trendiest in the destination (the local scene)
  • Strong f&b backgroundsep
  • Has a tech-savvy and social nature, including social media front


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Dettagli

Tipo di lavoro
A tempo completo
Località
Berlin, Germany
Dipartimento
Amministrazione, Senior Management
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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