Franchised Assistant Manager, Food & Beverage

[{{ $ctrl._job.status.name | translate}}] Franchised Assistant Manager, Food & Beverage
ADERO Scottsdale, Autograph Collection

Pubblicata

Descrizione del lavoro

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please Apply Online at: https://mymvw.wd5.myworkdayjobs.com/MVW/job/ADERO-Scottsdale/Assistant-Food-and-Beverage-Manager_JR8085



Additional Information: This hotel is owned and operated by an independent franchisee, Aqua-Aston Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Summary
 

Assisting in Food and Beverage Operations

  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee's concerns.
  • Uses coaching skills throughout the property.
  • Demonstrates self confidence, energy and enthusiasm.
  • Motivates and encourages staff to solve guest and employee related concerns.
  • Ensuring Exceptional Customer Service 
  • Provides excellent customer service.                
  • Responds quickly and proactively to guest's concerns.   
  • Understands the brand's service culture. 
  • Sets service expectations for all guests internally and externally. 
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Follows up to ensure complaints have been addressed to the guest's satisfaction.
  • Develops a relationship with all guests to build repeated clientele internally and externally.                 

Additional Responsibilities as Assigned

  • Complies with all corporate accounting procedures.                
  • Assists GM as needed with annual Quality audit.

Job Requirements
 

Education and Experience         

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.                

OR        

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

 

This company is an equal opportunity employer.

 

 

 

 

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Requisiti

See description

Dettagli

Tipo di lavoro
A tempo completo
Località
Scottsdale, AZ, United States
Dipartimento
F&B altro, F&B management
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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