Franchised Guest Services Supervisor
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Franchised Guest Services Supervisor

ADERO Scottsdale, Autograph Collection

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Franchised Guest Services Supervisor

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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please Apply Online at: https://mymvw.wd5.myworkdayjobs.com/MVW/job/ADERO-Scottsdale/Guest-Services-Supervisor_JR8052



Additional Information: This hotel is owned and operated by an independent franchisee, Aqua-Aston Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Summary
 

1. Schedule and supervise the efficient operations of the Guest Services Team including check in/out procedures
2. Monitor the appearance, standards and performance of the Guest Services team with an emphasis on training and teamwork
3. Provide coverage at the front desk as needed.
4. Demonstrate a high level of customer service at all times
5. Prepare work orders for housekeeping and maintenance departments when discrepancies are reported by the guest and follow up.
6. Responsible for resolving any guest issues.
7. Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards
8. Perform other duties as assigned.

 
Job Requirements
 

Previous experience in supervisory role preferred.  Accounting and computer skills necessary. Marriott experience preferred. Opera PMS experience preferred.

 

This company is an equal opportunity employer.

 

 

 

 

frnch1

Chiusa

Franchised Guest Services Supervisor

Scottsdale, AZ, Stati Uniti

A tempo completo, A tempo indeterminato

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