Edinburgh Marriott Hotel
Pubblicata
Leisure Club Shift Leader
Cosa comprende il lavoro
Ensure the club opens and closes exactly on time every day. Check that the club is clean and efficiently and properly operated in all departments throughout the day. Assist the Service Desk with member account changes and cancellation requests. Give club tours and membership presentations. Periodically walk the facility, overseeing the functions of the various departments, and being accessible to members and staff.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines; reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.
- Dipartimento: Reception Svago e tempo libero
Leisure Club Shift Leader
A tempo completo, A tempo indeterminato
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