Events Service Manager
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Events Service Manager

Fairmont Chengdu

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Events Service Manager

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Events Service ManagerSelling a memorable experience in an authentic location is the essence of a Events Service Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.

 

Hotel Overview:  Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.  Palm Springs International Centre includes the hotel, an grade A level commercial office tower and two luxury residential towers, anchored by a 42,100 square meter retail mall.The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and Japanese restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant and bar occupying the top two levels of the hotel, Manhattan. The hotel is expected to open in 4th quarter of 2016.Chengdu is one of China’s most famous cities and is a top destination for people from China and around the world to visit.   It has a deep culture and history, hundreds of amazing tourist attractions and of course the famous Chengdu and Sichuan cuisine.  Chengdu has been listed as one of the fastest growing and top 4 cities to live in in China.

 

Summary of Responsibilities:

Reporting to the Director of Events, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Ensure prompt and courteous service is extended to both internal and external customers
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
  • Solicit group, transient and/or banquet business through action plan preparation and execution
  • Establish parameters, quotes and negotiate prices, confirming by written contracts
  • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
  • Maintain accounts, contact, activity and business details within the appropriate software applications
  • Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
  • Prepare weekly, monthly, quarterly and annual reports, as required
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety  policies
  • Other duties as assigned

 Qualifications:

  • Previous Events service experience required
  • Computer literate in Microsoft Window applications andor relevant computer applications required 
  • University/College degree in a related discipline preferred
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Visa Requirements:  Must be legally eligible to work in China. The hotel will assist with the working visa for suitable foreigner applicants. APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!          

 

 

 
Chiusa

Events Service Manager

Chengdu, Cina

A tempo completo, A tempo indeterminato

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