Private Dining Sales Manager
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Private Dining Sales Manager

Four Seasons

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Private Dining Sales Manager

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Private Dining Sales Manager - Full time

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle is looking for a Private Dining Sales Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. This person will be a member of a dynamic team who provides award-winning service to our guests. U.S. work authorization is required for this position.

About Us

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine 100 Best Companies to Work For rankings every year since 1998.

Four Seasons Hotel Seattle is the Pacific Northwest’s only Forbes five-star rated hotel. Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.

Key Elements of the Job

  • Actively solicit new business and respond to inquiries with the intention of confirming profitable Private Dining business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.
  • Conduct property tours for residents, local condominium owners, local businesses, corporate and social clientele to actively sell two private dining rooms in Goldfinch Tavern Restaurant.
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Sales & Marketing Briefing, Banquet Event Order Meeting, Sales Meeting, Restaurant Pre-Shift Meetings
  • Coordinate the sales efforts between sales department and Goldfinch Tavern Restaurant to ensure proper utilization of private dining rooms to yield maximum revenues.
  • Ensure all events are properly reserved in Golden Sales & Catering and Open Table to accurately show space availability and ensure Goldfinch Tavern Restaurant is aware of all Private Dining Room reservations.
  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of event.
  • Supervise the execution of Private Dining Room events. Review all function space with Goldfinch Tavern Restaurant team / management. Ensure satisfaction of client at the outset of all events.
  • Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs.
  • Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel.
  • Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Goldfinch Tavern Restaurant Management and Director of Events promptly informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
  • ·Assist with all guest inquires within the sales, marketing and Private Dining Sales department, including assistance with high telephone volume and walk-in site inspections.
  • Act as the liaison for all vendor/supplier related clients needs, (i.e. Audio Visual, Florists, Décor etc.)
  • Provide input for the weekly revenue and labor forecasts. Add in all food and beverage actuals to Golden Sales & Catering upon conclusion of each event, and submit monthly reports to Director of Events for production submission.


Preferred Qualifications and Skills

  • Bachelor’s Degree preferred
  • 2 to 3 years experience directly related to restaurant, hotel, or catering events.
  • Fluent and professional communication both written and verbal
  • Strong presentation skills
  • Extreme attention to detail in all areas, organizational skills and strategic thinking
  • Basic knowledge of hotel operations
  • Knowledge of Open Table and Salesforce is Preferred
  • Flexibility to work irregular hours, holidays, weekends and some evenings based on business needs
  • Experience with MS Outlook, Word, Excel and ability to use the internet required


What to Expect from Your Work Experience...You will

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
  • Be encouraged to demonstrate your professional passion
  • Have career growth opportunities both within Four Seasons Hotel Seattle and worldwide with our company
  • Be rewarded with market-leading pay and a comprehensive benefit plan, including medical, vision, dental and life insurance, 401k employer matching retirement plans, Paid Time Off and Holiday Pay
  • In addition to base salary this position is entitled to competitive sales incentive program
  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
  • Receive a complimentary meal when at work in our employee restaurant, the Sound Café


Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/seattle

https://www.facebook.com/FourSeasonsHotelSeattle

https://www.twitter.com/FSSeattle

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Private Dining Sales Manager

Seattle, WA, Stati Uniti

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