Senior Director of Revenue

[{{ $ | translate}}] Senior Director of Revenue
Four Seasons


Descrizione del lavoro

Please personal resume in English in required

Successful candidate must possess legal work authorization in Europe


Work on a team that is built on mutual respect, collaboration, excellent service and passion.


Interpret  business analytics into meaningful action to improve performance 

Hotel benefits from subject matter expert in the following business analytics:  

  • STR market share analysis 
  • Travelclick Rate, Demand and Hotelligence 360 reports review for future demand opportunities vs. comp set
  • Business Intelligence tool reports of lead time, upsell, room type utilization, direct-3rd party mix, package and promotions performance, etc.
  • Future leverage of analytics toward total revenue management approach

Leverage IDeaS revenue management system

Opportunities to leverage demand and improve revenue performance are identified and action implemented via:

  • last room values/hurdle rates
  • unconstrained demand evaluation
  • oversell recommendations  
  • group evaluations for improved profitability

Manage rates and inventory in all distribution channels  ​

Availability and restrictions are appropriately displayed in all booking channels:

  • Opera, ORS, OTA, Trust, GDS, Web

Initiate pricing analysis and recommendations 

Pricing is evaluated regularly  to leverage demand vs. price equation to optimize revenue:

  • Published competitive rates are evaluated daily using competitive shopping tools
  • Competitive consumption by price point is reviewed   monthly using Hotelligence 360 Market Price report to identify opportunities for engagement at new price points
  • Room Type Utilization report completed quarterly to evaluate performance of room type and possible shifting to premium priced categories

Ownership of OTA Market Manager relationship ​

Leverage power of OTA distribution to hotels advantage:

  • Monthly  communication with OTA Market Managers highlighting both upcoming demand and need dates
  • Attention to page placement striving for 1st page
  • Ensure participation in no-cost marketing promotions

Ownership of local merchandising strategies in distribution channels 

Merchandising opportunities are leveraged to hotels advantage:

  • Effective rate sequence on web, GDS displays
  • Effective on-line room type and upsell descriptions  
  • OTA page placement and promotions leveraged
  • new merchandising opportunities in channels explored 

Lead weekly Revenue Strategy meetings separate from Forecast Meetings

Frequent and regular Revenue Strategy meetings ensure: 

  • Members are engaged in strategic business decisions and are informed to take action on emerging business trends
  • Consensus among stakeholders on strategy
  • Alignment of activities and efforts toward a common goal


  • Excellent oral and  written communication skills; must be able to write clearly and effectively 
  • Must be able to condense complex data into meaningful strategy
  • Ability to present contrarian viewpoint and gain consensus through business analytics  
  • Ability to work under pressure and meet various deadlines in a fast-paced environment
  • Ability to manage time effectively, accordingly handle multiple tasks simultaneously
  • Excellent analytical, organizational and problem solving skills
  • Capable of working and communicating effectively with senior management in Corporate  Office, hotels, and other subsidiaries
  • Must be flexible and dependable to work beyond a standard work day when required
  • Strong management skills
  • Able to work independently with minimal supervision


Must possess good knowledge and understanding of Four Seasons business principles in order to integrate brand strategy with local hotel initiatives and improve performance.



  • Experience and strong knowledge of: Excel spreadsheets, pivot tables


  • MS Office, Lotus Notes, Word, PowerPoint, Hyperion Enterprise, IDeaS revenue management, Opera property management system


Internal Relationships

  • General Manager, Senior Director of Marketing, Director of Finance, Director of Rooms, Director of Sales, Director of Food and Beverage, Regional Director of P&C
  • Area Director of Hotel Marketing, Area Director of Revenue Management, Area Vice President of Hotel Marketing

External Relationships

  • Agencies, Vendors, OTA Market Managers


Completed a university degree in accounting, Business Administration, or Hotel Management.


3 – 5 years’ experience working in hotel revenue management or similar business analytics and strategy role


Limited, 0-5%

Learn more about what it is like to work at Four Seasons – visit us:

We look forward to receiving your application!



Tipo di lavoro
A tempo completo
Milan, Italy
Revenue Management
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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