Senior Director of Revenue

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Four Seasons

Pubblicata

Descrizione del lavoro



Please personal resume in English in required

Successful candidate must possess legal work authorization in Europe

JOIN OUR TEAM

Work on a team that is built on mutual respect, collaboration, excellent service and passion.

KEY ACTIVITIES AND OUTCOMES

Interpret  business analytics into meaningful action to improve performance 

Hotel benefits from subject matter expert in the following business analytics:  

  • STR market share analysis 
  • Travelclick Rate, Demand and Hotelligence 360 reports review for future demand opportunities vs. comp set
  • Business Intelligence tool reports of lead time, upsell, room type utilization, direct-3rd party mix, package and promotions performance, etc.
  • Future leverage of analytics toward total revenue management approach


Leverage IDeaS revenue management system

Opportunities to leverage demand and improve revenue performance are identified and action implemented via:

  • last room values/hurdle rates
  • unconstrained demand evaluation
  • oversell recommendations  
  • group evaluations for improved profitability


Manage rates and inventory in all distribution channels  ​

Availability and restrictions are appropriately displayed in all booking channels:

  • Opera, ORS, OTA, Trust, GDS, Web


Initiate pricing analysis and recommendations 

Pricing is evaluated regularly  to leverage demand vs. price equation to optimize revenue:

  • Published competitive rates are evaluated daily using competitive shopping tools
  • Competitive consumption by price point is reviewed   monthly using Hotelligence 360 Market Price report to identify opportunities for engagement at new price points
  • Room Type Utilization report completed quarterly to evaluate performance of room type and possible shifting to premium priced categories


Ownership of OTA Market Manager relationship ​

Leverage power of OTA distribution to hotels advantage:

  • Monthly  communication with OTA Market Managers highlighting both upcoming demand and need dates
  • Attention to page placement striving for 1st page
  • Ensure participation in no-cost marketing promotions


Ownership of local merchandising strategies in distribution channels 

Merchandising opportunities are leveraged to hotels advantage:

  • Effective rate sequence on web, GDS displays
  • Effective on-line room type and upsell descriptions  
  • OTA page placement and promotions leveraged
  • new merchandising opportunities in channels explored 


Lead weekly Revenue Strategy meetings separate from Forecast Meetings

Frequent and regular Revenue Strategy meetings ensure: 

  • Members are engaged in strategic business decisions and are informed to take action on emerging business trends
  • Consensus among stakeholders on strategy
  • Alignment of activities and efforts toward a common goal


KEY BEHAVIOURAL COMPETENCIES

  • Excellent oral and  written communication skills; must be able to write clearly and effectively 
  • Must be able to condense complex data into meaningful strategy
  • Ability to present contrarian viewpoint and gain consensus through business analytics  
  • Ability to work under pressure and meet various deadlines in a fast-paced environment
  • Ability to manage time effectively, accordingly handle multiple tasks simultaneously
  • Excellent analytical, organizational and problem solving skills
  • Capable of working and communicating effectively with senior management in Corporate  Office, hotels, and other subsidiaries
  • Must be flexible and dependable to work beyond a standard work day when required
  • Strong management skills
  • Able to work independently with minimal supervision


KEY FUNCTIONAL COMPETENCIES

Must possess good knowledge and understanding of Four Seasons business principles in order to integrate brand strategy with local hotel initiatives and improve performance.

TECHNICAL SKILLS AND KNOWLEDGE

Mandatory:

  • Experience and strong knowledge of: Excel spreadsheets, pivot tables


Preferred

  • MS Office, Lotus Notes, Word, PowerPoint, Hyperion Enterprise, IDeaS revenue management, Opera property management system


KEY RELATIONSHIPS

Internal Relationships

  • General Manager, Senior Director of Marketing, Director of Finance, Director of Rooms, Director of Sales, Director of Food and Beverage, Regional Director of P&C
  • Area Director of Hotel Marketing, Area Director of Revenue Management, Area Vice President of Hotel Marketing


External Relationships

  • Agencies, Vendors, OTA Market Managers


EDUCATION

Completed a university degree in accounting, Business Administration, or Hotel Management.

EXPERIENCE

3 – 5 years’ experience working in hotel revenue management or similar business analytics and strategy role

TRAVEL

Limited, 0-5%

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Florence

Dettagli

Tipo di lavoro
A tempo completo
Località
Milan, Italy
Dipartimento
Revenue Management
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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