Sommelier 侍酒师
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Sommelier 侍酒师

Grand Hyatt Shanghai

Pubblicata

Chiusa

Sommelier 侍酒师

Cosa comprende il lavoro

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.


Main Duties and Responsibilities:

  • To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics
  • To follow the Cycle of service of Grand Hyatt Grand Hyatt
  • To follow all skills trained in the departmental core Training
  • Take care of the equipment as if it were your own
  • Know the daily targets and projections
  • Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • To be fully conversant with all services, offers, promotions and facilities offered by the hotel
  • Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management
  • Adhere to the correct restaurant pathways
  • To alert any potential problems to your direct supervision, where possible before they arise
  • Attend all training where required, having an avid interest in learning and education surrounding their venue and products
  • To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety
  • To carry out any other reasonable duties and responsibilities as assigned
  • Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables
  • To be charismatic and make conversation easily and with an array of people
  • To be driven by achieving a rounded sales experience, using selling skills as trained
  • Able to effectively manage their dedicated working areas and delegate where appropriate
  • Meets sales mix expectations
  • Meets sales and spend forecasts
  • Have a thorough understanding of the local industry
  • Following international and local Bar and Drink trends
  • Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature
  • Serve alcohol responsibly and report any concerns to duty manager immediately
Chiusa

Sommelier 侍酒师

Shanghai, Cina

A tempo completo, A tempo indeterminato

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Ultima data di inizio:

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