Hilton Amsterdam
Pubblicata
Housekeeping Floor Supervisor
Cosa comprende il lavoro
Job Description
Join the classis and iconic Hilton Amsterdam!
Hilton Amsterdam is a 5 star property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Famous for John Lennon and Yoko Ono''s 1969 ‘bed-in for peace'' and Hilton''s first hotel in the Netherlands. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.
With our Team Members we have one goal to achieve together: exceed our guest expectations and improve our outstanding service and high quality product on a daily basis. Creative, innovative, a great charisma… Hilton Amsterdam!
Job description
Currently we are looking for an enthusiastic, flexible, motivated and service-oriented Floor Supervisor to join our Housekeeping team. Within this position, your main tasks will be:
Monitoring and supervision of the room attendants and housemen
• Manage the allocation of work for the housemen and room attendants
• Shared supervision of the Housekeeping team members
• Inform team members on VIP guest arrivals
• Responsible for housekeeping measures which serve the health and safety of team members and guests, such as administration of the lost property office, key control, safety and security and emergency measures
Monitoring guest and cleaning supplies
Communication with other departments
• Pass on information on housekeeping matters to other departments, in particular to the technical department and to Front Desk
Service to guests
• Monitor guest complaints and carry out corrective measures
• Ensure that Housekeeping team members are familiar with the equipment and installations in the hotel, in order to be of assistance to guests
Job Requirements
Required skills and competences
• Flexible, no 9 to 5 mentality
• Motivated and seeking for excellence
• Positive attitude
• Eye for detail, organized and can keep overview of work load of the department
• Experience within a similar position in the hospitality industry
• Excellent knowledge of the Dutch and English language
What can you expect from us?
Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:
• Intensive training period and a personal development program
• Internal transfer and promotion possibilities
• Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program
• Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels
• Participation in sport events like Dam to Dam, beach volleyball and soccer competitions
• Travel allowance
• Housekeeping incentive program
• Annual team outings, staff party and quarterly team member forums
• International and vibrant team that has a work hard/play hard attitude to life and who enjoy having fun at work as well.
Have we sparked your interest? Don''t hesitate, apply now and become part of the Hilton family!
- Dipartimento: Responsabile Rooms Division
Housekeeping Floor Supervisor
Amsterdam-Zuid, Amsterdam, Olanda
A tempo completo, A tempo indeterminato
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