Commercial Director

[{{ $ctrl._job.status.name | translate}}] Commercial Director
Hilton

Pubblicata

Descrizione del lavoro



Join the classic and iconic Hilton Amsterdam!

Hilton Amsterdam is a 5 star property with 271 hotel rooms, 21 banquet rooms, authentic Italian restaurant and a nautical style bar at a unique location. Being one of the top 5 conference hotels in Amsterdam and even one of the top 15 conference hotels in Europe, Middle East & Africa. The iconic hotel is built on the baseline of Plan Zuid, a district designed by prominent architect Berlage, which highlights the Amsterdam School of architecture and contains boutiques, designer shops and couture houses.

With our Team Members we have one goal to achieve: exceed our guest expectations and improve our outstanding service and high quality product on a daily basis. Together with our historical background it makes us ‘alive with originality’!

As Commercial Director of Business Development, you will lead efforts to increase sales, revenue, reservations, and group and event marketing through the development of new and the expansion of existing business. The Commercial Director of Business Development reports directly to the General Manager of Hilton Amsterdam and the Cluster General Manager of Hilton Amsterdam and Waldorf Astoria Amsterdam. The Commercial Director of Business Development will train, coach, and continuously develop the Business Development Team. Specifically, a Commercial Director of Business Development will perform the following tasks to the highest standards:

  • Accurately evaluate hotel market mix and revenue forecasts
  • Review and analyse, in a proactive manner, rate and inventory management and strategy effectiveness
  • Lead effective efforts to coordinate strategies for group sales and to optimise conversion
  • Provide guidance for local marketing initiatives
  • Communicate Revenue Management Standards and best practices
  • Develops short, medium and long-term strategies for hotels through the Commercial Focus matrix and provide consultative support to other commercial support functions
  • Make recommendations to take full advantage of revenue opportunities
  • Train team members to understand key selling strategies and revenue management, including new tools, Key Performance Indicator (KPIs) tracking
  • Coach and develop the hotel-based Business Development Team, through objectives setting, personal development and succession plans
  • Prepare, analyse and write reports to outline business progress and opportunities
  • Assist with the account diagnostics process and validate conclusions for negotiated business and on-line sales strategies
  • Evaluate market demand by utilising available reports both internal and external, including market share, market conditions, competitive pricing
  • Generate periodic updates on transient booking patterns
  • Maintain effective working relationships with all key suppliers
  • Recruiting, manage, train and develop the Business Development team


Required skills and competences

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • A strong understanding of all commercial operations, including reservations, selling strategies across all business units and segments, account management, development of relationships within various source markets, establishment and maintenance of budgets, and revenue strategies and yield systems
  • Strong leadership skills with the ability to build relationships and influence at all levels
  • Excellent oral and written communication skills in both Dutch and English
  • Ability to communicate, verbal and in written form, effectively with Management and Ownership groups
  • Excellent organization skills
  • Ability to work well under time pressure and/or demanding travel schedules
  • Excellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partners
  • Ability to perform critical analysis
  • Strong experience in hospitality forecasting, pricing and inventory control
  • Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
  • Strong people management skills
  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
  • In case you are a non-EU citizen, you must be in possession of a valid residence / working permit
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Knowledge of the hotel property management systems
  • Significant experience in revenue management or a similar analytical role
  • Intermediate to advance computer proficiency
  • Knowledge of the Dutch market
  • Relevant degree, in business development or other relevant business field, from an academic institution


What can you expect from us?

Besides being listed as a Great Place to Work in the Large & Multinational workplaces we offer you the following:

  • Intensive training period and a personal development program
  • Internal transfer and promotion possibilities
  • Employee discount on Hilton Worldwide hotel rooms via our international Hilton travel program
  • Employee discount of 50% on Food & Beverage at Hilton Worldwide hotels
  • Participation in sport events like Dam to Dam, beach volleyball and soccer competitions
  • Annual team outings, staff party and quarterly team member forums
  • Young and vibrant team that has a work hard/play hard attitude to life and who enjoy having fun at work as well.


Have we sparked your interest? Don’t hesitate, apply now and become part of the Hilton family!

Dettagli

Tipo di lavoro
A tempo completo
Località
Amsterdam, Netherlands
Dipartimento
Amministrazione
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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