Hilton
Pubblicata
Event Sales Coordinator (12 months Maternity leave contract))
Cosa comprende il lavoro
Your role will be to promote, sell and control the events enquiries from initial enquiry to contracting. You will be able to efficiently qualify and sell the Hotel for conference and events and build up powerful customer relationships that deliver repeat business. You will maximise revenue through actively converting enquiries into confirmed and consistently strive to develop relationships with new and repeat booking customers to increase revenue and demand. Amoungst all, you will assist in making Hilton events the Market leader.
Duties/responsibilities
• Handle all incoming groups, conference and events leads professionally
• Maximise revenue through upselling
• Actively convert leads into confirmed bookings
• Conduct “Bring Back Old Business” activities and repeat calls to increase demand and overall revenue
• Achieve conference accommodation and event sales in line with targets
• Conducting tours of inspections (TOI) of the hotel with potential clients
• Actively promote the hotel facilities by entertaining clients and agents as necessary
• Effectively negotiate rates according to selling strategies
• Update and maintain accurate account profiles in the database systems
• Create and develop successful customer partnerships
Skills/experience
• Excellent verbal and written communication skills
• High level of IT skills, including Excel and Word and Delphi FDC preferred
• Talent for being persuasive
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills with attention to detail
• Well-presented and work well under pressure
It would be advantageous for you to demonstrate the following capabilities:
• 12 months previous experience in a similar hotel role
• Relevant degree, in a sales or business discipline, from an academic institution
Culture and benefits
• A competitive industry salary and generous annual leave benefits
• Access to amazing discounts at Hilton Hotels worldwide
• Discounts of up to 50% on products and services in participating Hilton outlets
• Opportunity for flexible work arrangements, for you to make time for what matters most
• Access to Hilton University training
• Career development planning and opportunities
- Dipartimento: Commerciale Evento
Event Sales Coordinator (12 months Maternity leave contract))
A tempo completo, A tempo indeterminato
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