Front Office Manager - Franchise
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Front Office Manager - Franchise

Hilton

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Front Office Manager - Franchise

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Job Requirements

At Hampton Inn Hallandale Beach, we love hiring friendly, authentic, caring and thoughtful people, just like you. Bring your Hamptonality! We are looking for an enthusiastic Front Office Manager to lead our Outstanding Team.

Position Overview: Responsible for managing front office and breakfast operations, establishing and maintaining standards of service

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Directs the Front Office and Breakfast staff, by coaching, counseling, providing guidance, correcting work, while motivating team to improve and maintain positive morale
  • Provides training for the Front Office and Breakfast staff, to include completing performance reviews.
  • Establish standards and procedures for work for the Front Office and Breakfast. Plans work schedules and daily assignments to ensure adequate service, according to labor standards and occupancy.
  • Interview, hire, train, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
  • Maintain company programs and ensure service standards are met throughout the Front Office and Breakfast teams.
  • Prepare reports and forecasts in order to maximize revenue and enhance guest service and minimize expenses; prepare budgets as needed
  • Resolve guest concerns/complaints; address root issue
  • Work with the Sales team to discuss and implement strategies to improve occupancy levels and revenues
  • Monitor front office systems and technology


Doing Social Good is Turnberry’s initiative to make an impact in the local community and we are committed to supporting high impact initiatives and organizations and are proud partners of many local and national charities.

Exceptionally Managed by Turnberry.

A rewarding and challenging experience awaits you as a Turnberry team member. We are one of America's premier real estate development and property management companies. Founded more than 50 years ago, Turnberry has built over 20 million square feet of retail space, more than 7,000 luxury condominium and condo-hotel units, 1.5 million square feet of class "A" office space, in excess of 2,000 hotel and luxury resort rooms, as well as a number of exciting new projects currently in various phases of development.

Hilton #1 Best Place to Work in the U.S.

To apply, copy and paste the following link in your internet browser:

https://recruiting.ultipro.com/TUR1002/JobBoard/de8144ff-dc19-49a7-949d-d946574e4dd7/?q=&o=postedDateDesc

Turnberry has Substance Abuse Program and is an equal opportunity employer.

Work Experience

Qualifications, Job knowledge, Experience, Skills, Abilities:

  • 4 Year College degree preferred in Hospitality or Business field preferred
  • 3+ years of experience in hotel industry, preferably Guest Services area
  • Prior Hilton Brands experience, preferred
  • Strong computer skills (including OnQ PMS, preferred)
  • Excellent communication skills. Bilingual English/Spanish, English/Portuguese, preferred
  • Ability to handle cash and credit transactions
  • Ability to manage and resolve conflict
  • Ability to multitask


Benefits

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short and Long Term Disability, International Travel Perks, Team Member Recognition Events, Outings and much more! Health benefits are available the following month after hire.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Job Requirements

At Hampton Inn Hallandale Beach, we love hiring friendly, authentic, caring and thoughtful people, just like you. Bring your Hamptonality! We are looking for an enthusiastic Front Office Manager to lead our Outstanding Team.

Position Overview: Responsible for managing front office and breakfast operations, establishing and maintaining standards of service

Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Directs the Front Office and Breakfast staff, by coaching, counseling, providing guidance, correcting work, while motivating team to improve and maintain positive morale
  • Provides training for the Front Office and Breakfast staff, to include completing performance reviews.
  • Establish standards and procedures for work for the Front Office and Breakfast. Plans work schedules and daily assignments to ensure adequate service, according to labor standards and occupancy.
  • Interview, hire, train, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
  • Maintain company programs and ensure service standards are met throughout the Front Office and Breakfast teams.
  • Prepare reports and forecasts in order to maximize revenue and enhance guest service and minimize expenses; prepare budgets as needed
  • Resolve guest concerns/complaints; address root issue
  • Work with the Sales team to discuss and implement strategies to improve occupancy levels and revenues
  • Monitor front office systems and technology


Doing Social Good is Turnberry’s initiative to make an impact in the local community and we are committed to supporting high impact initiatives and organizations and are proud partners of many local and national charities.

Exceptionally Managed by Turnberry.

A rewarding and challenging experience awaits you as a Turnberry team member. We are one of America's premier real estate development and property management companies. Founded more than 50 years ago, Turnberry has built over 20 million square feet of retail space, more than 7,000 luxury condominium and condo-hotel units, 1.5 million square feet of class "A" office space, in excess of 2,000 hotel and luxury resort rooms, as well as a number of exciting new projects currently in various phases of development.

Hilton #1 Best Place to Work in the U.S.

To apply, copy and paste the following link in your internet browser:

https://recruiting.ultipro.com/TUR1002/JobBoard/de8144ff-dc19-49a7-949d-d946574e4dd7/?q=&o=postedDateDesc

Turnberry has Substance Abuse Program and is an equal opportunity employer.

Work Experience

Qualifications, Job knowledge, Experience, Skills, Abilities:

  • 4 Year College degree preferred in Hospitality or Business field preferred
  • 3+ years of experience in hotel industry, preferably Guest Services area
  • Prior Hilton Brands experience, preferred
  • Strong computer skills (including OnQ PMS, preferred)
  • Excellent communication skills. Bilingual English/Spanish, English/Portuguese, preferred
  • Ability to handle cash and credit transactions
  • Ability to manage and resolve conflict
  • Ability to multitask


Benefits

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short and Long Term Disability, International Travel Perks, Team Member Recognition Events, Outings and much more! Health benefits are available the following month after hire.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Chiusa

Front Office Manager - Franchise

Hallandale Beach, FL, Stati Uniti

A tempo completo, A tempo indeterminato

Data di inizio:

Ultima data di inizio:

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