Hilton Garden Inn Austin North / Domain opening Food and Beverage Supervisor - Franchise
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Hilton Garden Inn Austin North / Domain opening Food and Beverage Supervisor - Franchise

Hilton

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Hilton Garden Inn Austin North / Domain opening Food and Beverage Supervisor - Franchise

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Job Requirements

The Food & Beverage Supervisor is responsible for assisting the Assistant General Manager and General Manager in ensuring first quality Food and Beverage service while maintaining adherence to budgeted payroll and overhead costs. This position will be the food and beverage leader of the department. They are also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.

Work Experience
  • At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.


Responsibilities:

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain regular attendance in compliance with Lions Veldt standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Assist AGM and GM in maintaining food and beverage costs.
  • Maintain close communication links with all employees seeking input regarding food and beverage issues and acting as a motivating influence.
  • Monitor and follow up on all servers' cash overages and shortages.
  • Immediately follow up on accidents problems or guest complaints in the Food and Beverage Department.
  • Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.
  • Maintain proper consistent disciplinary actions for all Food and Beverage employees.
  • Be familiar with P.O.S. system used in the hotel.
  • Ensure employees are at all times attentive friendly helpful and courteous to guests employees and other managers.
  • Assist the AGM and GM in wage progress and productivity reports for Food and Beverage Department.
  • Assist in preparation of staff schedules according to business forecast maintaining adherence to wage control productivity standards and guest service scores.
  • Assist in monthly food and beverage inventories and reconciliations.
  • Ensure all side work duties are completed by servers.
  • Assist Food and Beverage Manager in developing promotional ideas.
  • Plan and organize monthly department meetings.
  • Initiate and promote sales efforts for all service personnel.
  • Attend weekly Food and Beverage meeting daily pre-meal meetings and other meetings as required by management.
  • Perform any other duties as requested by management.


Benefits

Monthly bonus program, 401(k) plan, health insurance, PTO and vacation benefits, discounted rooms through the prestigious go Hilton team member travel program.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Chiusa

Hilton Garden Inn Austin North / Domain opening Food and Beverage Supervisor - Franchise

Austin, TX, Stati Uniti

A tempo completo, A tempo indeterminato

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