Concierge (Full Time) - InterContinental Melbourne The Rialto
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Concierge (Full Time) - InterContinental Melbourne The Rialto

InterContinental Hotels

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Concierge (Full Time) - InterContinental Melbourne The Rialto

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Description
About us

The InterContinental brand looks for charming, confident, sophisticated and internationally-minded people who know what it takes to exceed guest expectations. InterContinental Melbourne the Rialto is located on legendary Collins Street in the heart of Melbourne''s Central Business District. This heritage and stylish property is one of the city''s leading world-class hotels. Steps away is the vibrant Southbank, the Yarra River, the ever changing Docklands, leading tourist attractions, exclusive shops and boutiques and some of the best restaurants the city has to offer.

 

Your day to day

You must  have ambition, talent and obviously, some key skills. Because, for this vital role, we are looking for someone who can  join the Chief Concierge to be ambassadors of the hotel through  developing and building strong and positive relationships with our guests to ensure that their stay is memorable. Delivering on the True Luxury InterContinental Brand standards with an emphasis on Global Etiquette service standards will be core to the success of this role.   

Key responsibilities also include assisting guests with all their inquiries, and providing detailed knowledge of the hotel''s activities for the day, key occurrences in Melbourne, transport information, location of major buildings and places of interest, etc. to our guests.

 

What we need from you

The successful candidate will have previous experience in a similar role, with exposure to working in Concierge, Bell, Front Office or Guest  Services. You will need excellent presentation standards at all times and willing to use initiative and creativity to deliver above and beyond service.   Additionally, you must be comfortable and confident communicating with our guests from different countries and backgrounds, be willing to work shifts, including afternoons, evenings, weekends and public holidays. Candidates must have unlimited and unrestricted working rights for Australia and a full Australian driver''s license.

 

What we offer

With a family of 9 brands and more than 5,600 hotels in 100 countries, well give you opportunities to learn new skills and grow your career; not forgetting a competitive salary and benefits package with hotel discount worldwide! You’ll not only join a brand that believes in the importance of superior, understated service and outstanding facilities, but also a team that is passionate about connecting guests to what''s special about the destination and sharing that knowledge so guests leave with an authentic and memorable experience. Most importantly, we give you Room to be yourself. If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG.

 

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Concierge (Full Time) - InterContinental Melbourne The Rialto

Victoria, Australia

A tempo completo, A tempo indeterminato

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