[{{ $ctrl._job.status.name | translate}}] Head Bar Person
The Carlton Tower Jumeirah

Pubblicata

Descrizione del lavoro

A New Beginning

This December, The Carlton Tower, Jumeirah will reopen its doors after an extensive renovation of the iconic London hotel.

As when the hotel was first opened, the new vision will challenge tradition while remaining faithful to its heritage and architectural legacy. The re-launch will reveal signature interiors combined with exquisite facilities and service standards crafted to show the famed Jumeirah hospitality at its very best.

Join The Adventure

To avoid any unnecessary risks related to the current health crisis, the entire hiring process will take place through phone and video interviews. We want you to do well from the beginning, so we’ll give you every chance to impress during this process.

This is an exciting and rare career opportunity to be part of an exceptional team at an exceptional time. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.

To ensure the smooth running of The Carlton Tower Jumeirah Bar operations in the most efficient, courteous and effective manner to the Jumeirah International
standards of service while maintaining the bar profitability.

Requisiti

• Strong knowledge of Beverages, cocktails, spirits
• Strong understanding of and stock management
• Positive attitude and customer service skills.
• Exceptional communication and interpersonal skills.
• Ability to diffuse tense situations and resolve conflicts.
• Willingness to work during peak hours, including nights, weekends, and
• holidays.
• Effectively delegate responsibilities and maximize resources.
Key Duties
• Ensure a smooth, efficient and high service focused operation where the
satisfaction of all guests is paramount
• Manage, motivate and develop all bar colleagues to achieve highest levels of
service excellence as well as highly positive colleagues relations
• Engage and build relationships with colleagues, regular guests, first time
guests, residents and non-residents. Quickly assessing guests needs and
flexes style appropriately
• Builds and maintains guest rapport throughout service
• Remains calm, composed and in control in all situations, and effectively
handles guest complaints and compliments
• Projects a positive, professional and friendly image to the guests and
colleagues.
• Monitors bar activities by actively participating in the service (observe guest
reaction, waiter performance and popularity of menu items).
• Inspects bar daily (front and back) to ensure cleanliness, physical condition
and functioning equipment.
• Demonstrates through knowledge and ability in execution of the service
steps (i.e. greeting guests, taking orders, serving wine etc. during operating
hours).
• Senses guest needs and quickly responds to maximum satisfaction (i.e.
service coordination and timely execution).
• Thoroughly understand Jumeirah Standards in beverage service.

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers with one of the most luxurious brands in the hospitality industry. This includes…
• Free meals on duty
• Dry cleaning of uniforms / office attire
• 33 days paid annual leave including bank holidays
• Extra day of holiday for significant birthdays
• 50% off all Jumeirah restaurants and bars
• Generous discounted Jumeirah hotel rates
• Interest free season ticket loan
• Recognition and Social calendar
• Private Medical Insurance and Dental cover (Travel Insurance if applicable)
• Company Pension Scheme with enhanced employer contribution
• Excellent training and development opportunities

Dettagli

Tipo di lavoro
A tempo completo
Località
London, United Kingdom
Dipartimento
Amministrazione, F&B Sala
Lingue
Inglese
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

The Carlton Tower Jumeirah

This December, The Carlton Tower, Jumeirah will reopen its doors after an extensive and intricate renovation of the iconic London hotel.

As when the hotel was first opened, the new vision will challenge tradition while remaining faithful to its heritage and architectural legacy. The re-launch will reveal signature interiors combined with exquisite facilities and service standards crafted to show the famed Jumeirah hospitality at its very best.

This is an exciting and rare career opportunity to be part of an exceptional team at an exceptional time.

If you have passion and ambition that sets you apart from your peers, if you can deliver true craftsmanship and quality with charm and flair then join us in creating the best team in the business.

Guest Rooms
216

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