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Leonardo Hotel Munich City East

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Front Office Shiftleader (m/w/d)

Cosa comprende il lavoro

•Selbstständige, planvolle und professionelle Organisation der jeweiligen Schicht am Front Office
•Erster Ansprechpartner für unsere nationalen und internationalen Gäste
•Verantwortung für den reibungslosen und serviceorientierten Check In und Check Out
•Führung und Motivation der zu betreuenden Mitarbeiter
•Kommunikation und Koordination von Gästewünschen
•Beschwerdemanagement

•Europaweites Netzwerk - über unsere Social-Media-Plattform LEAPP •Trainings- und Entwicklungsprogramme unserer Leonardo Academy •Mitarbeitershoppingcard und Bonussysteme •Mitarbeiter und family&friends-Rabatte für Übernachtungen und F&B in allen Hotels der Fattal Hotel Group •Mitarbeiterverpflegung in unseren Kantinen
Dipartimento: Reception Receptionist - front office

Su di te

•Eine abgeschlossene Berufsausbildung in der Hotellerie
•Mindestens ein Jahr Berufserfahrung am Front Office
•Spaß am serviceoreintierten Arbeiten
•Verantwortungsbewusstsein und Durchsetzungsvermögen
•Teamfähigkeit, Organisationstalent
•Sehr gute Deutsch- und Englischkenntnisse

Lingue richieste: Tedesco e Inglese.

L'azienda

LEONARDO HOTELS CENTRAL EUROPE, headquartered in Berlin, is responsible for the hotel portfolio in Germany, Austria, Switzerland, Poland, Czech Republic, Hungary, Spain and Italy. The brand family consists of: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels and NYX Hotels by Leonardo Hotels.

In keeping with the company credo "feeling good" the individual character is made discernible in all Leonardo properties. High quality and service standards, stylish interior design with regional flair and artistic details are the core aspects that characterise the hotels and make them appealing for business and leisure travelers.

Leonardo Hotels Central Europe is part of the Fattal Hotel Group, which was founded in 1998 by David Fattal. It is one of the fastest growing hotel chains in Europe and Israel and operates 200+ hotels with 40,000+ rooms in 100+ destinations and 18 countries. The brand portfolio includes: Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo Hotels, Jurys Inn, Apollo Hotels and Herods. The Israeli hotel group is listed on the Tel Aviv Stock Exchange (TASE).

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