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Descrizione del lavoro

PURPOSE OF DUTY:
To execute wine service, propose wine and food pairing to the guests. To act as an active member of the sommelier team by developing the wine list.

LPM DUTIES VALUES:

● To treat all your colleagues and guests as you will treat your family and friends
● Greet all your colleagues when you arrive before starting your duties
● Always be punctual, wearing the correct uniform respecting the grooming standards
● Be smiley, friendly and respectful with all our guests and your colleagues
● Always ensure to provide the full LPM experience to all our guests
● Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests
● Seize every opportunity to develop your own skills/knowledge and share it with others
● Create a positive and open-minded environment for all
● Support and help your colleagues, always work as a team
● Stay honest, authentic and always seek to go to the extra mile
● Embrace and respect all cultural differences

JOB DUTIES & RESPONSIBILITIES:

COMMUNICATION
● To attend bi-daily team briefing actively.
● To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.

GUEST RELATIONS
● To recognize guests preferences and anticipate them.
● To handle all guests complaints in a friendly and effective way, if escalated, to report to upper management.

OPERATIONS
● To always act and perform accordingly to LPM standards.
● To ensure the service of the wine during operations while interacting in a warm and friendly manner with our guests.
● To ensure that all wine stock levels are maintained and correct ordering procedures are carried out.
● To ensure proper maintenance and cleanliness of all beverages areas.
● To make sure that all beverages are kept at a correct temperature and equipment is well maintained.
● To be able to receive and check deliveries following our procedures.
● To have a thorough knowledge of the menu, wine list, digestive and bar list of LPM.
● To always ensure an excellent guest experience.
● To successfully follow daily duties and role responsibilities.
● To efficiently use the POS systems.
● To respond quickly and positively to changes within your job role, showing flexibility.

Requisiti

JOB ROLE SPECIFICATIONS:

Qualifications:

Essential
● WSET level 2 or equivalent

Desirable
● Hospitality education background
● WSET level 3 or equivalent

Experience:

Essential
● 1 year as junior sommelier

Desirable
● 1-2 years of experience as sommelier

Skills:

Essential
● Interpersonal skills
● English – excellent oral and written
● Attention to details, speed and accuracy
● Working attitude
● Guest services skills
● Selling skills

Desirable
● Additional foreign language skills

Competencies:

● Communication
● Team player
● Organizational and time management
● Stress management
● Familiarity with POS and cash handling
● Familiarity with SOPs

Dettagli

Tipo di lavoro
A tempo completo
Località
Dubai, United Arab Emirates
Dipartimento
Sommelier
Lingue
Inglese
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato
Alloggio
Sharing accommodation
Altri vantaggi
Meals on duty, uniform, monthly tips, trainings, holidays, medical insurrance

LPM Restaurant & Bar

LPM Restaurant & Bar is a global brand with operations in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong and now Riyadh.

LPM is a French restaurant and bar inspired by the Mediterranean cuisines. Made of fresh ingredients, prepared a la minute, our dishes are meant to be shared and arrive in the middle of the table, whenever they are ready. Our purpose is to bring people together to share a great time, where our guests will find great food, warm and friendly service in a vibrant atmosphere. All our guests must feel welcome as part of the LPM family.

The family spirit is driving us in everything we do, and this is what we aim to offer to all our colleagues, existing, new or future ones. Our main value is ‘’to treat all your colleagues and guests, as you will treat your family and friends’’.

We value attitude over skills, and prioritize internal growth: we welcome talent and groom them. We focus on consistency in a warm and friendly environment, and we believe we can strive if we all work closely together. Our standards are simple, yet they require focus to ensure a great guest experience.

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