Data Quality Coordinator

Mandarin Oriental Hotel Group is an international hotel investment and management group with luxury hotels, resorts and residences in sought-after destinations around the world. Having grown from its Asian roots over 50 years ago into a global brand, the Group now operates 34 hotels and seven residences in 24 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place.

The Data Quality department helps is where we get to know our Guests from the Global Perspective and help our colleagues around the world better recognize and provide personalized service to our guests. This department is part of a great global team (Rooms & Quality) but we also work closely with several corporate departments from Spa, Food & Beverage, Sales and Marketing, Residence, and IT.

Scope of position:

Responsible for coordinating the data quality activities and performing merges and clean up in the Central Guest360 guest recognition database for Mandarin Oriental Hotel Group. Support guests and colleagues operationally in order to successfully deliver Operational and Fans of M.O. guest recognition.  Review and produce data quality results and reports to drive data quality improvements. Work with the Manager, Guest Data Operations and assist with any initiatives on the guest recognition programs and databases.

If you are the person we are looking for and want to learn more about the opportunity, we look forward to receiving your application.

Advertised: 01 Jul 2021 Eastern Daylight Time
Applications close: