LEGOLAND- Retail Associate
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LEGOLAND- Retail Associate

Merlin Entertainments

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LEGOLAND- Retail Associate

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LEGOLAND- Retail Associate


LEGOLAND California, 1 Legoland Dr
Carlsbad, California, 92008
United States




We are LEGOLAND California Resort - the place where FUN is built and memories are made. Across our Resort we have two fantastic LEGO themed Hotels, a Water Park, a SEA LIFE Aquarium, more than 60 rides and attractions, 20 food and beverage locations, and 14 retail stores – the opportunities here are endless!

We're now looking for a Retail Associate to join the team. 

About the Role

1. Greets and acknowledges each guest, ensuring that each guest’s experience is personalized.  Assess and assists the needs of each guest.

2. Obtains payments by processing cash, sales discounts and credit cards.

3. Processes merchandise by marking and tagging in line with LEGOLAND California policies and procedures.

4. Promotes sales through excellent service and product knowledge.

5. Maintains high standard of store presentation through effective and timely stock replenishment, and adherence to

     LEGOLAND California visual merchandising guidelines.  Assists with stock maintenance.

6. Ensures store maintenance, safety and security at all times.

7. Follows all LEGOLAND California policies and procedures and adheres to wardrobe and grooming standards.

8. Participates in all store training and performs all other duties as assigned.

Background and Experience:

One year of experience within a customer or guest service related field is preferred. Knowledge of cash handling and/or inventory/sales auditing, and of point of sale automated systems is helpful. Ability to work effectively with others with effective communication skills required. Self motivated and demonstrated initiative. Strong problem solving skills and dedicated to providing outstanding Guest Service required. Demonstrated ability to remain calm under pressure.

Other Requirements:

Must be willing to work flexible hours, including evenings, weekends and holidays to support park operations.

 

Here at Merlin Entertainments we are proud to have a diverse workforce, and we’re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together program which starts with our recruitment and selection process.

 

Physical Requirements:
A. Sitting:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
J. Wrist Deviation (Side to Side):
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
B. Standing:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%) K. Hand/Wrist Repetitions (Up and Down):
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
C. Walking
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%) L. Reaching:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%)
D. Lifts and Carries: Frequency:
1. Up to 10 pounds None Occasionally Frequently Constant 2. 11 to 24 pounds None Occasionally Frequently Constant
3. 25 to 34 pounds None Occasionally Frequently Constant
4. 35 to 50 pounds None Occasionally Frequently Constant 5. 51 to 74 pounds None Occasionally Frequently Constant
6. 75 to 100 pounds None Occasionally Frequently Constant
7. Over 100 pounds None Occasionally Frequently Constant
E. Lifts Overhead: Frequency:
1. Up to 10 pounds None Occasionally Frequently Constant
2. 11 to 24 pounds None Occasionally Frequently Constant
3. 25 to 34 pounds None Occasionally Frequently Constant
4. 35 to 50 pounds None Occasionally Frequently Constant
5. 51 to 74 pounds None Occasionally Frequently Constant
6. 75 to 100 pounds None Occasionally Frequently Constant
7. Over 100 pounds None Occasionally Frequently Constant
F. Twisting:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%) M. Grasping:
1. Simple: < 50 pounds
2. Firm: > 50 pounds

G. Bending:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%) N. Manual Dexterity/Strength:
1. Gross motor, light-moderate strength
2. Gross motor, moderate - heavy strength
3. Fine motor, light-moderate strength
4. Fine motor, moderate - heavy strength

H. Squatting/Kneeling/Crawling/
Climbing:
1. None (0%)
2. Occasionally (1-33%)
3. Frequently (34-66%)
4. Constantly (67-100%) O. Pushing:
1. None (0%)
2. Occasionally (1-33%) 100_ lbs
3. Frequently (34-66%) 50_ __lbs
4. Constantly (67-100%) _______lbs
I. Pulling:
1. None (0%)
2. Occasionally (1-33%) 100_ lbs
3. Frequently (34-66%) 50_ _lbs
4. Constantly (67-100%) _______lbs

Visual Requirements
Hearing
P. Visual Requirements:
1. Close eye work (small figures) 2. Color discrimination
- Minimal color discrimination
- Normal color discrimination
3. Other: Depth perception, distance vision, ability to focus.
Q. Hearing Requirements:
1. Special requirements
Able to consistently fulfill communication
needs. (alarms, phone ringing, conversation,
clear acuity within 100 feet)

Working Conditions
R. Temperature:
1. < 15 degrees Fahrenheit
2. Between 16 and 95 degrees
3. > 95 degrees U. Driving:
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
S. Crawl Space/Cramped Position:
1. Exposed < 1 hour per day
2. Exposed 1-3 hours per day
3. Exposed 3-7 hours per day
4. Exposed > 7 hours per day V. Noise (loud/repetitive, < 85 decibels per OSHA Standard):
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)
T. Personal Protective Equipment (e.g. respiratory mask, etc.)
1. None (0%)
2. Occasional (1-33%)
3. Frequent (34-66%)
4. Constant (67-100%)

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LEGOLAND- Retail Associate

Carlsbad, CA, Stati Uniti

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