Guest Relations Supervisor
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Guest Relations Supervisor

Cosa comprende il lavoro

Are you aware that the role is responsible for managing the first impressions of our guests and therefore, must oversee the entire guest experience operations to maintain the highest standards of service and promote the brand and its outlets. Are you able to assist the Front Office Management Team with the tasks related to Arrival & Departure, overview the pre-arrival communication, the amenities preparation and the welcome experience? Do you have a previous experience in supervising the team and driving guest satisfaction, upselling and other initiatives? Can you be the Ambassador of the Guest Loyalty Program, drive guest recognition and preferences programs? If you have answered yes to all of our questions above, you might be our Nikki fit for this role.

Su di te

At least 1 year previous experience on a similar position being exposed to Front Office, Guest Relations and having acquired supervisory skills. Effective communication, creativity, problem solving skills and a pleasant personality are a must. The candidate is expected to possess excellent verbal and written English language skills, knowledge of any other foreign language/s will be a plus.
  • Lingua richiesta: Inglese.

L'azienda

A collection of 117 rooms and suites, as well as 15 ultra-deluxe villas and 63 lifestyle residence units, await the most discerning world travelers. The 5-star Dubai lifestyle beachfront resort will feature spectacular views over the Arabian Gulf and of the awe-inspiring Dubai skyline, with unique in-room features such as a bespoke entertainment wall, MyBar, mood light system and oversized bathrooms. Some will even benefit from private pools and decks. The resort will offer refined cuisine in its five restaurants and lounges, as well as an exclusive Nikki Spa.

Nikki Beach Resort & Spa Dubai is located on the waterfront of Pearl Jumeira, allowing guests to enjoy the Arabian Gulf’s blue waters and stunning panoramic views from almost every corner of the property. This exclusive enclave is perfectly placed for accessing Dubai’s spectacular shopping malls and tourist attractions, just 14Km from Dubai International Airport and 7Km from Downtown Dubai.

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Guest Relations Supervisor

Dubai, Emirati Arabi Uniti

A tempo completo, A tempo indeterminato

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