Team Leader - F&B(Local) - Park Hyatt Hangzhou
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Team Leader - F&B(Local) - Park Hyatt Hangzhou

Park Hyatt Hangzhou

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Team Leader - F&B(Local) - Park Hyatt Hangzhou

Cosa comprende il lavoro

  • 根据顺序,为客人点单并服务。

Take order and serve the guest according to the sequence.

  • 销售产品。
Up-sell product.
  • 维持客用品并控制成本。

Maintain guest supplies and control the cost.

  • 下班时,确保饮料存货正确。

Ensure beverage stock in the bar is correct.

  • 根据标准确保自助餐布置和服务。

Ensure buffet set up and service according to the standard.

  • 根据部门工作安排,确保服务的顺畅。

Ensure smoothly service according to the task arranged.

  • 处理客人关于食品和酒水方面的要求以及疑问。

Handle enquiries and require in food and beverage.

  • 协助每月进行运营设备及营业用品盘点。

Assists in conducting monthly inventory checks on all operating equipment and supplies.

  • 负责在服务之前对员工进行指导。

Provide guidance before serving.

  • 具备充足的菜单知识,能够向客人推荐和促销餐饮产品。

Knowledgeable in food and beverage, Able to up-sell and recommend food and beverage.

  • 能够对新员工和实习生进行培训。

Able to train the new coming staffs and trainees.

  • 与餐务部、客房部和工程部保持良好的沟通,确保餐厅的整洁和保养。

Maintain communication with stewarding, housekeeping and engineering, Ensure restaurant clean and well maintained.

  • 根据菜单为客人提供食品和饮料。

Provide food and beverage according to the menu.

  • 适应餐饮部或酒店其他部门岗位的灵活调换。

Exchange the position flexible.

  • 始终提供高效、优质的服务。

Provide efficient and high quality service all the time.

  • 摆台并根据不同的用餐时间调整摆台。

Set up and tune over the table in the meal period.

  • 根据布草房建立的安排表,把脏的布草送到洗衣房并把干净的拿回部门。

Change the linen according to the schedule.

  • 根据部门营运手册的标准进行摆台。

Set up tables according to the Department Operation Manual.

  • 收集所有食物和饮料的需求。

Collect the needs in food and beverage.

  • 在不忙的时候,叠餐巾。

Fold napkin when not busy.

  • 严格遵守餐厅的营业时间。

Strict in restaurant opening hours.

  • 始终确保服务台、吧台和周围环境的干净整洁。

Maintain bar area tidy and clean.

  • 严格控制客用品,减少损坏和浪费。

Strict in control guest supplies, Release breakage and waste.

  • 以礼貌、高效的方式,处理客人要求。

Handle guest require in a professional and efficiency manner.

  • 完全理解并严格执行部门营运手册。

Fully understand and strict in Department Operations Manual.

  • 根据工作计划和部门培训工序表处理所有工作。

All the work process according to the work plan and training task list.

  • 完全理解并应用餐饮部宝典20条。

Fully understand F&B Top 20.

  • 完全理解并支持凯悦餐饮部愿景和使命。

Fully understand and support Hyatt F&B vision and mission.

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Chiusa

Team Leader - F&B(Local) - Park Hyatt Hangzhou

Hangzhou, Cina

A tempo completo, A tempo indeterminato

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