Assistant Director of Spa & Wellness
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Assistant Director of Spa & Wellness

Peninsula

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Assistant Director of Spa & Wellness

Cosa comprende il lavoro



The Assistant Director of Spa & Wellness plays a key and influential role in the day to day running of the spa to achieve the performance and service delivery synonymous with Peninsula's aim to be the world leader in this field.

Key Accountabilities:

  • Support the Spa Director in ensuring that the guest experience is in line with the expectations of the Hotel and Spa deliverance of excellence in care.
  • Assist with managing the Spa's Profit & Loss statements, annual budget, weekly forecasts, marketing & public relations initiatives to increase spa visibility, client visits, and increase revenue.
  • Ensure that opportunities within retail are set to maximize spend and reviewed weekly for control of inventory.
  • Manage the treatment schedule daily to ensure it reflects and flexes to the needs of the business and to promote treatment revenue.
  • Be responsible for building client relations, creating and managing comprehensive guest profiles, and coordinating with internal constituents to guarantee guests satisfaction.
  • Assist with all annual performance management plans and employee reviews.
  • Take responsibility for Health and Safety within the spa ensuring adherence to both statutory regulations and Company guidelines.
  • Effectively integrate the Spa within the Hotel marketing strategy and ensure ongoing representation of the spa both internally and externally.


General Requirements:

  • Bachelor’s Degree, preferably in Hospitality Management or Marketing.
  • 3-5 experience in luxury Spa or Hotel Front of House Management, union experience a plus.
  • Experience of working within a luxury spa environment at supervisory or manager level where excellent standards and service delivery are required.
  • Computer literate with knowledge of major spa software.
  • Proven manager with excellent leadership and motivation skills.
  • Excellent verbal and written communication skills.
  • Strong communication who can lead by example.
  • Positive and ‘can-do’ professional attitude.


We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.

About The Peninsula New York

Superbly situated on Fifth Avenue in the heart of Manhattan, The Peninsula New York is set in one of the city’s most prestigious shopping, entertainment and cultural districts, just a few blocks from Central Park. Since its debut in 1988, the hotel has exemplified exquisite service, heritage, and attention to detail.

Requisition ID: 30699

Chiusa

Assistant Director of Spa & Wellness

New York, NY, Stati Uniti

A tempo completo, A tempo indeterminato

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