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Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our General Managers are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As City General Manager for our Radisson Blu Hotel Manchester Airport and our Park Inn by Radisson Manchester City Centre, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the City General Manager:
-Ensures the smooth running of the hotels, where all areas of the business are managed and the guest service experience is delivered to the highest levels
-Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to inquiries and problem resolution.
-Develops and implements strategies where key hotel metrics are identified, communicated and delivered
-Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
-Builds and maintains effective working relationships with all key stakeholders and business partners
-Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the City General Manager:
-Proven experience in general management with strong problem-solving capabilities
-Previous experience in the UK is required
-Excellent leadership skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
Enjoy a premium start to your journey at our Manchester Airport hotel
Start your holiday off in style at the Radisson Blu Manchester Airport hotel. Our modern and sophisticated hotel is as close to the airport as you can be, which is perfect for a good night's sleep before an early flight, or a relaxing stay after you've landed. You can look forward to a warm welcome from our team upon arrival, along with fantastic services and amenities that make your stay a luxurious one. Our stylish hotel is the only hotel connected to Manchester Airport's Skylink walkway, a covered moving pedestrian system that connects terminals 1 and 2 and the train station, no need for shuttles or taxis! All three airport terminals can be reached in less than 15 minutes when you step out of the hotel and onto the covered walkway.
Park Inn by Radisson Manchester City Centre: Perfectly located for exploring Manchester's city centre
Our vibrant hotel in Manchester's city center is just a short walk from Manchester's top attractions and has 252 comfortable rooms and suites. It's conveniently located across from Manchester Victoria Station and Manchester Arena one of the UK's largest indoor entertainment venues. You can find parking at the National Car Park (NCP) directly opposite the hotel, it offers a discount for hotel guests. Enjoy a delicious meal on-site at RBG Bar & Grill before you head out sightseeing. Get you workout in at the Hotel's gym and pool, or unwind with a relaxing treatment at Nu Spa. Planning a meeting or event? With 7 modern meeting rooms, we have the capacity for large events and the flexibility to accommodate your needs perfectly.
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.