Shangri-La Hotel, Jinan
Pubblicata
Front Office Manager 前厅部经理
Cosa comprende il lavoro
Shangri-La Hotel, Jinan
济南香格里拉大酒店
DUTIES
As Front Office Manager you are responsible for the success of the Front Office Department including Front Desk,Service Center,Concierger and Health Club. You provide inspirational leadership to your Front Office team and ensure all team members are fully trained in the standards so that guests experience a high level of service. You communicate frequently and regularly with your team and put time and effort into creating a friendly work environment, which goes towards ensuring friendly and professional interaction with guests.
REQUIREMENTS
• Minimum of 2 years'' experience in a similar position in a 5-star hotel.
• Strong leadership skills, training skills and interpersonal skills.
• Strong background in Front Office Operations
• Excellent command of written & spoken English and Mandarin
• Excellent computer skills Microsoft Office and related system
• Quality driven, guest and service oriented
• Team player with acute attention to details
- Dipartimento: Reception Rooms division
Front Office Manager 前厅部经理
Lake Hills, Bellevue, WA, Stati Uniti
A tempo completo, A tempo indeterminato
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