Assistant Revenue Manager - The Ned, New Opening (Ass Rev mger)

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Soho House

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Descrizione del lavoro

Assistant Revenue Manager - The Ned, New Opening

POSITION: Assistant Revenue Manager

REPORTING TO: Revenue Director

ROLE BASED:The Ned, Poultry, London

Who We Are…

Soho House & Co is a collection of private members' clubs and restaurants, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA and Europe. In addition, we also have exciting new openings planned around the globe including Japan, China and India.

The Hotel…

Located on Poultry Street, this new hotel is one of the most exciting upcoming openings by Soho House & Co. The new project is a joint venture with Sydell group, a US hotel developer. We’re developing a Grade I listed building in the heart of the City to become a destination hotel with over 250 bedrooms. The hotel will have a gym, Cowshed spa as well as 9 restaurants, bars and extensive event spaces. There will also be member’s facilities, where members can enjoy the rooftop pool or in the member’s club.

The Role:

Essential

  • Previous experience as a Reservations Manager

  • Experience managing booking system for multi F&B outlets

  • Ability to lead a combined reservation’s team for both Bedrooms and Restaurants

  • Knowledge of Opera PMS system and experience in working with extranets

  • Excellent reading, writing, and oral proficiency in the English language

  • Excellent customer service skills

  • Previous experience of Interview, training and management of reservation agents, and group reservations 

  • Monitor performance and give feedback according to established standards

  • Experience in developing procedures to handle transient and group reservation requests

  • Prepare employee schedules in accordance with business demand and telephone system reports

  • Maintain an open line of communication between guests, employees and senior management

  • Well-developed leadership and problem solving skills

  • Ability to build and maintain business relationships

    Desirable

  • 5 star / luxury hotel rooms operations experience

  • Advanced understanding of luxury traveller services and expectations

  • New hotel opening experience

  • Previous use of IdeaS RMS

  • Excellent attention to detail

  • Ability to make quick decisions, work in a fast paced and diverse work environment


Requisiti

See description

Dettagli

Tipo di lavoro
A tempo completo
Località
London, United Kingdom
Dipartimento
Amministrazione
Comincia tra
Il prima possibile
Durata del contratto
A tempo indeterminato

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