Descrizione del lavoro
Sales, Convention Service & Catering Coordinator
Our Sales Assistants are turning moments into memories for our guests at Fairmont Hotels & Resorts. Showcase your strengths as a Sales Assistant; where you will grace each Guest and Client with your warm, sincere, and engaging service.
Refined elegance and sophistication flow into each of the 808 well-appointed non-smoking deluxe guest rooms and suites at The Fairmont San Jose. Located near Silicon Valley in Northern California, this 20-story two tower masterpiece caters to discerning and well-traveled business professionals who expect impeccable quality from their accommodations.
Summary of Responsibilities:
Reporting to the Director or Manager – Catering, Conference Services & Sales, responsibilities and essential job functions include but are not limited to the following:
-Provide administrative support to the Sales, Catering and Convention Services Managers. Assist with month end reports. Loading leads into system and filling out group referral forms online -Assist with all industry travel reservation requests that come directly through sales managers extensions -Print out daily reservation report to see if Virtuoso agents will be arriving and coordinate with Group Gifts to ensure proper amenity is sent -Load all Corporate RFP acceptance contact information into Delphi and follow up with GRC/reservations to ensure rates have been loaded in a timely fashion -Fill out and submit all RFPs received -Assist with quoting local Corporate Rates to those approved on the depts. Corporate list and assist with reservations accordingly -Assist with sending all allotment increase requests from Wholesalers to Director of Revenue and follow up with client within appropriate time limit -Assist Sales Manager with site inspections in the event both are out of the office -Assist with maintaining and updating all filing systems within the department -Ensuring Sales Managers have copy daily of the ROB and Market Segment Report -Assist with all administrative needs such as typing and proofreading form letters, contracts, proposals, RFPs, assembling sales kits and ordering kit materials as needed -Answer both phones and check email in the absence of Sales Managers and handle urgent requests accordingly
- Previous experience within luxury market, in similar or related role, preferred.
- At least one year of administrative or coordinator experience an asset
-Computer literate in Microsoft Office applications and relevant computer applications required (Micros Opera S&C, and Meeting Matrix preferred).
-University/College degree in a related discipline preferred.
-Excellent communication skills, both written and verbal required.
-Strong leadership, excellent interpersonal skills, and problem solving abilities.
-Highly responsible, reliable and ethical. A reputation for honesty and integrity.
-Ability to multi-task and take direction from multiple sources; while still prioritizing and maintaining control over workload.
-Team player who is results oriented and highly motivated self-starter.
-Ability to focus attention on guest needs, remaining calm and courteous at all times.
-Ability to work days, nights and weekend; when necessary.
Physical Aspects of Position (include but are not limited to):
-Occasional standing and walking throughout shift.
-Occasional kneeling, pushing, pulling, lifting.
-Occasional ascending or descending ladders, stairs and ramps.
-Must be able to lift and carry 20lb.
Visa Requirements: Must be able to provide proof of elegibility to work in the US
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Fairmont San Jose is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
- Tipo di lavoro
- A tempo completo
- Central San Jose, San Jose, CA, United States
- Comincia tra
- Il prima possibile
- Durata del contratto
- A tempo indeterminato