EXPEDITION - Kayak Guide
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EXPEDITION - Kayak Guide

Viking

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EXPEDITION - Kayak Guide

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WHO WE ARE 

 

Viking has grown to be The World’s Leading River Cruise Line, with double-digit growth in recent years. With the launch of its ocean fleet in 2015, the company has also become the leader in small ship ocean cruising. With operational headquarters in Basel, Switzerland, Viking provides destination-focused itineraries designed for experienced travelers who have an interest in geography, culture and history. Each journey includes a shore excursion in every port, and an exclusive Viking Culture Curriculum program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers. 

 

Viking currently operates a fleet of more than 80 vessels, state-of-the-art ships that have received numerous accolades since their launch from industry experts and travelers alike. Viking was voted the #1 River Cruise Line by Condé Nast Traveler in their 2018 Readers’ Choice Awards, and for the third year in a row, has been named the #1 Ocean Cruise Line* by Travel + Leisure readers in the World’s Best Awards 2018. 

 

PURPOSE OF POSITION 

 

Viking Expeditions is a new arm of Viking Cruises to deliver expedition cruises in destinations previously not operated by Viking Cruises. We are currently building two bespoke expedition vessels, designed to be the perfect platform for delivering expeditions. Each vessel operates a fleet of Milpro Mk5 zodiacs, two offshore 13m RIBs, two U-boat Worx Cruise 7 submersibles, and a fleet of kayaks.  The vessels will also operate as credible, rigorous research platforms, with a 40sqm wet-lab onboard, a range of scientific instrumentation, and with resident field scientists year-round.  Viking expeditions are partnering with a suite of academic institutions, notably Cambridge University’s Scott Polar Research Institute, US National Oceanic and Atmospheric Administration Great Lakes Environmental Research Laboratory (NOAA GLERL), Cornell Lab of Ornithology and the Norwegian Institute for Water Research (NIVA) to collaboratively deliver a comprehensive research program. 

Viking Expeditions is offering our guests the very exciting opportunity to kayak in some of the most remote and exciting regions of the world, using Hobie Mirage pedal kayaks, providing our guests with a stable platform and using their leg-power, with their hands free to take photographs.
The Kayak Guide will be the facilitator to ensure our kayak experiences are conducted in the most safe and enjoyable way possible.
 

YOUR RESPONSIBILITIES 

 

Professional Skills 

  • Strong leader, team player and an inspiration to others 

  • Ability to share water-skills with guests in a friendly, patient manner

  • Fantastic communication skills 

  • Knowledgeable about expedition operations 

  • Works well under pressure 

  • Smart, presentable, friendly and excellent people skills 

  • Good computer & Microsoft Office experience (Excel, Word, PowerPoint, etc) 

  • English speaking and writing to a high standard 

  

General Duties 

  • Facilitate kayak trips with guests, in coordination with the Lead Kayak Guide.

  • Assist guests with fitting maritime PPE and required specialized kayak equipment 

  • Ensure the maintenance of the kayak fleet and equipment is performed to the highest standards and logged accordingly as per directed by the Lead Kayak Guide 

  • Drive the safety zodiac for the Kayaking or any other activity as directed by the Lead Kayak Guide 

  • Lead walks, hikes or drive zodiacs as per instructed by the Assistant Expedition Leader 

  • Socialize and be visible in guest areas as often as possible 

  • When assigned, write a short summary reflecting the day’s experiences 

  • Assist with embarkation and disembarkation duties as necessary 

  • Assist in any other general duties assigned by the Expedition Admin Team 

 

Mindset and Values 

  • Be well groomed and of professional personality and focused on delivering 100% satisfaction 

  • Operationally disciplined, able to rigorously ensure all Viking SOPs are followed
  • Adhere to schedules, always setting good standards and an example to colleagues

 

Communication & Coordination 

  • Report to the Lead Kayak Guide 

 

Role Model 

  • Be a role model to others and lead by example 
  • Ensure a positive working environment 

 

Your profile 

  • Previous experience in similar role or demonstrated experience in the Expedition Cruise Industry 

  • Good administration & organization 

  • Proactive problem solving 

  • Teamwork and good communication 

  • Well organized, efficient and positive 

  • Understand guest needs 

  • Time management 

  • Reliable and pressure resistant 

  • Proactive in upholding Viking standards of excellence 

  • Enthusiastic team member 

  • Marine Radio Operator’s VHF license or equivalent 

  • Small boat license, RYA powerboat level 2 or equivalent/higher 

  • NOLS Wilderness First Responder or equivalent/higher 

  • American Canoe Association (ACA) Paddle Sports Safety Facilitator or Essentials of Kayak Touring Trip leader or equivalent / higher 

 

Guidelines and Regulations 

  • Implement Standard Operating Procedures & STAR Service Standards within the department. 

  • Ensure appropriate appearance and clothing according to the updated Grooming Standards. 

  • For work in Polar Regions: have passed the appropriate and most recent field staff online assessment of IAATO/AECO.  

  • The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment. 

 

Su di te

See description
  • Lingua richiesta: Inglese.

L'azienda

THE VIKING STORY

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

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EXPEDITION - Kayak Guide

Basel, Svizzera

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