Facilities Contracts Manager
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Facilities Contracts Manager

WeWork

Pubblicata

Chiusa

Facilities Contracts Manager

Cosa comprende il lavoro



About us

WeWork began in 2010 with a vision to build the first global physical platform designed to bring people together. Today, we offer access to a desk, an office, a headquarters, or an entire building in hundreds of cities around the world; with over a third of the Fortune 500 companies being part of the WeWork community.

A key part of this role will be to manage and nurture the relationship between the company and its vendors whilst maintaining departmental SLAs and KPIs taking full responsibility for the communication and role out of the monthly, quarterly and annual service contracts.

The Facilities Contracts Lead will play a vital role in assisting the Facilities Director & Facilities Operations Managers in the provision of high quality effective facilities management. The successful candidate will provide operational support to the Community team in Hard and Soft Services. There will also be a strategic side to this where we need to look at break rates, costs and performance to assess what services/contractors are required to reduce break rates.

You will have an opportunity to work closely with procurement to ensure where possible, that MSAs are in place and all annual purchase orders are processed on time, as and when required to support the FOMs. Another important aspect of this role is Management of Health and Safety policy on procedures on site ensuring all planned and reactive maintenance, auditing and training is carried out at the highest possible standard.

About you:

  • Thrives in a fast paced environment; is ready to create and seize opportunities

  • Focuses on We and not me; develops collaborative, inclusive relationships

  • Thinks action-first and efficient; gets things done without waiting for direction

  • Is trusted by the team to deliver quality, timely work

  • Takes ownership and follows through on commitments

  • Makes effective, timely decisions even with limited information or when under pressure

  • Continuously evaluates the impact of decisions and changes course when vital



Responsibilities:

  • Managing, monitoring and reporting on vendor performance – Predominately based around service contracts

  • You will be required to attend monthly / quarterly meetings with the chosen service provider, to review performance vs SLAs & KPIs.

  • Lead and review Food & Beverage and Office Supply orders and trends for each site. Take an analytical approach and work with the Community team to ensure the accurate stock levels are ordered each month and no waste.

  • Lead the team’s finance processes with ensuring Purchase Requisitions and Orders are raised in a timely manner. Work closely with the Shared Services team to ensure all invoices are processed accurately and be point of contact for vendor payment queries.

  • You will ensure where there are gaps, the vendor is held accountable and follow up on actions tracked

  • Work closely with the FD on the strategy and review all current systems and processes are fit for purpose and the future. This will include how we are currently saving all documentation, auditing, creating new procedures / policies and identifying future systems that can aid the department and expansion

  • Reviewing WW responsibility in each building relating to life safety systems and ensuring there is a maintenance contract in place that is cost affect and complies with legislation

  • It will be critical to track what assets are at each site and ensure they comply with relevant legislation

  • To ensure all legal and statutory requirements are met

  • Take full accountability for all costs associated with the service contracts, ensuring monthly there is a report highlighting any risks and forecasting future over spend

  • Each year you will be responsible for preparing the service contract budgets and submitting the estate costs based on future expansion



Requirements:

  • Budgeting and Cost tracking experience

  • Working knowledge of MS Office / Google Suit

  • Good use of English language (written and spoken)

  • Good use of German language (written and spoken)

  • Professional and courteous telephone manner

  • Exemplary customer services skills

  • Well organised, efficient and proactive

  • Previous  coordination & administrative experience

  • Report writing skills

  • Demonstrable ability to understand and improve existing processes and procedures



Desirable:

  • Awareness of relevant Health & Safety and statutory compliance legislation

  • Health and safety trained. e.g. IOSH or NEBOSH

  • New Build / Fit Out experience

  • Previous experience of working in the field of Facilities Management or Office Management

  • Good use of German language (written and spoken)







Chiusa

Facilities Contracts Manager

Berlin, Germania

A tempo completo, A tempo indeterminato

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