Assistant Director, Housekeeping
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Assistant Director, Housekeeping

Accor HQ

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Assistant Director, Housekeeping

Cosa comprende il lavoro

Assistant Director, Housekeeping 
Creating an engaging work environment for colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as Assistant Director, Housekeeping will inspire your team – not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont!

What is in it for you:

 

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
  • Extensive Benefit Package

What you will be doing:

  • Consistently offer professional, friendly and engaging service
  • Supervise the day-to-day operation of the department to ensure service standards are followed
  • Maintain all guest rooms, public areas and heart of the house areas; ensuring that the highest standard of cleanliness is met 
  • Monitor labor costs while ensuring effective scheduling and department productivity
  • Assist with preventative maintenance programs while working with the Chief Engineer 
  • Address guest concerns and react quickly; logging and notifying proper departments as required
  • Manage the departmental budget in a fiscally responsible manner
  • Ensure effective communication, including coaching and performance management 
  • Attend regularly scheduled departmental meetings
  • Follow departmental policies and procedures 
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned

Your experience and skills include:

  • Previous Housekeeping leadership experience required 
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline an asset
  • Excellent communication and organizational skills 
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team 
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

Heart + Artist = Heartist®

At Accor, we are all Heartists®. Passionate and experts in what we do, each and every one of us, with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist® way of being.

Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when we’re connected heart to heart. How we do it? We care, we dare, we place people at the heart of everything we do.

We aim at creating exceptional experiences that will turn both guests and employees into raving fans, because our own well-being in our jobs is just as important as our guest fulfillment. Like all good stories, everything is related. We are driven by our shared values.


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

 

Chiusa

Assistant Director, Housekeeping

Chicago, IL, Stati Uniti

A tempo completo, A tempo indeterminato

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