Assistant Guest Services Manager
Questa posizione è appena stata occupata, ma ce ne sono altre Guest Relations offerte di lavoro presso Accor HQ
Assistant Guest Services Manager

Accor HQ

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Assistant Guest Services Manager

Cosa comprende il lavoro

 

Assistant Guest Services Manager
Showcase your leadership and interpersonal strengths as Assistant Guest Services Manager, ensuring the arrival, servicing, and depature of our guests is a world-class, seamless experience- with a particular focus on valet, door, and bell services.

What is in it for you:

  • Full time employees will be eligible to join the benefit plan which includes extended medical through Canada Life (Health, Dental, Life Insurance, Short Term Disability)
  • Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
  • Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21


What you will be doing:

  • Assist in recruitment, onboarding, and development of all colleagues within the department
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Maintain awaresness of industry trends and enhancements to product/service offerings
  • Achieve budgeted revenues and efficient cost controls related to suppplies and operating expenses
  • Balance operational, administrative and colleague needs
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Other duties as assigned


Your experience and skills include:

  • Proven ability to successfully lead and motivate colleagues
  • University/College degree in a related discipline is an asset
  • Previous PMS experience required
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Ability to focus attention on guests needs, remaining calm and courteous at all times

 

Your team and working environment:

Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada’s premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, Fairmont Chateau Whistler is Whistler’s largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure- start yours today!
 

 

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

 


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 
https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 

Chiusa

Assistant Guest Services Manager

Whistler, Canada

A tempo completo, A tempo indeterminato

Data di inizio:Il prima possibile

Ultima data di inizio:

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