Assistant Manager

Located in the beautiful beachside town of Ettalong Beach and right opposite the beach, Mantra Ettalong Beach combines ocean views with the relaxed atmosphere of a friendly seaside village.

We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an Assistant Manager.

As our next Assistant Manager, you will:
•    Oversee the daily operations of the property
•    Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name
•    Supervise and monitor Team Members with true leadership ability that motivates the entire team
•    Provide a high level of customer service and a genuine personable service style that blows our guests away
•    Assist in the preparation of rosters and use Excel on a daily basis

What we are looking for:
•    A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
•    The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
•    The flexibility to work shifts including early mornings, evenings and weekends
•    A person with proven leadership experience within a hotel environment
•    Knowledge of Sihot PMS advantageous
•    Someone with previous experience in a Front Office hospitality role

Why work for Accor? 
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.  
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun. 
Take advantage of exclusive rates across Australia – from 30% off! 
Apply now to begin your journe

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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