Assistant Manager | NSW Talent Community
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Assistant Manager | NSW Talent Community

Accor HQ

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Assistant Manager | NSW Talent Community

Cosa comprende il lavoro

Company Description


As the world's largest and fastest growing hotel group, we’re reimagining hospitality through a network of more than 5,000 properties in over 90 countries. When you join the team, you’ll become part of that network too. We’re proud to take care of the people who take care of our guests and offer a generous # BenefitsYourWay package that includes over 30 different financial, lifestyle, and health and wellbeing benefits. At Accor, it’s just one of the ways we help our team to live limitless.


Job Description


Reporting to the Front Office Manager, you will be responsible for ensuring a high level of guest service at all times across the hotel.

  • Assist and oversee the day-to-day operations of the Front Office team
  • Supervise and monitor team members with true leadership ability that motivates the entire team.
  • Take initiative to ensure all interactions with our guests are positive and productive.
  • Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
  • Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
  • Respond to and coordinate emergency situations.

Qualifications


  • Experience in a similar role or environment, preferably in luxury hotels.
  • Outcome driven approach to performance and results
  • Experience in Fidelio or Opera PMS, hotSOS
  • Current NSW RSA and Senior First Aid Certificate holder (ability to obtain)
  • Open manual driver licenses advantageous
  • Flexibility to work varied shifts, including weekends and Public Holidays
  • Unlimited Australian work rights

Additional Information


At Accor we're obsessed with unlocking potential in our guests and team. That means we'll support you with the tools and opportunities to grow your career across our global network.

We balance our playful and high performance sides to inspire our guests and each other. As part of the team, you’ll enjoy perks like accommodation, meals, great coffee, global partner discounts, and more.

Our team enjoys a positive working environment where everyone is supported to do their best work and grow a meaningful career.

Important: By submitting your application, your profile will be retained in our talent community for Assistant Manager roles within NSW. 

Being part of our talent community allows your profile to be visible to the Recruiters within your geographic area. Our team may reach out to you directly for consideration for potential job opportunities.


Chiusa

Assistant Manager | NSW Talent Community

New South Wales, Australia

A tempo completo, A tempo indeterminato

Data di inizio:Il prima possibile

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