Accor HQ
Pubblicata
Front Office Supervisor
Cosa comprende il lavoro
Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.
Another of the boutique Art Series Hotels, The Olsen is a monument to hospitality and revered Australian landscape painter John Olsen. If you like the idea of working in Chapel Street, South Yarra and you love the landscapes of our glorious continent, here is a place that combines sophisticated urban offerings with the sunny whimsy of a truly great painter
We are looking for a guest service superstar with a talent for training others to step into the Front Office Supervisor role.
As our next Front Office Supervisor reporting directly to the Front Office Manager, you will:
• Assist in leading the Front Office Team to deliver an incomparable service experience
• Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift
• Always uphold a positive, can-do energy pertaining to guest and workplace challenges
• Provide a structured and consistent onboarding and training experience for Front Office team members
• Ensure the Front Office team provides prompt and efficient service whilst also maximising occupancy levels and up-selling the property
What we are looking for:
• A person who is looking to take that next step towards a managerial position
• A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience
• The ability to multi-task, work well under pressure, and think on your feet to resolve issues & guest complaints is essential
• Someone with have Office Management experience in a similar role is ideal
• A positive, enthusiastic attitude and the ability to work a flexible 7-day roster
Why work for Accor?
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of exclusive rates across Australia – from 30% off!
Apply now to begin your journey!
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Learn more about Accor - Follow ALL-Accor Live Limitless @all.pacific
Work your way across the Pacific and find other opportunities - www.jobsataccor.com.au
To see what our team are up to connect with us at @KeepUpWithAccor on Instagram, Accor Careers Pacific on Facebook and LinkedIn.
- Dipartimento: Responsabile Rooms Division
Front Office Supervisor
A tempo completo, A tempo indeterminato
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