Event Coordinator

POSITION OVERVIEW

The F&B Event Coordinator with F&B 575 LLC at Aman New York will maintain a firm understanding of the Aman brand, our guests & clientele, and event goals. The coordinator is a key position to assist in driving the business in the Food & Beverage outlets at Aman New York. Candidate should have a love for special event management, provide genuine concierge style service to all incoming guests; be an enthusiastic professional, and have the ability to build relationships with guests & clients.

This position has an annual compensation of $65,000.

RESPONSIBILITIES

• Provide support for Director’s daily tasks by aiding with event management & planning details from initial lead to event close out.
• Client Engagement & Administrative Tasks
  • Monitor & respond within 24 hours to initial leads, calls and voicemails; answer questions by providing basic knowledge of each outlet
  • Follow-up on leads and transition to Events team based on guest questions & level of interest
  • Assist in gathering information on each event, collecting menus & updating Tripleseat, creating BEO’s & agreements
  • Support with recordkeeping and detailed note taking during scheduled meetings
  • Ability to build true and deep human connections
  • Passion for delivering the best possible service and evidences creating outstanding memories for others
  • Support & take notes on specified calls, site visits and internal meetings
  • Schedule calls to review client’s vision (prospect, new and loyal accounts)
  • Support Event Manager with recordkeeping and detailed note taking
  • Maintain, update and implement all sales collateral
• Communication & Team Work
  • Work as part of the F&B sales team to meet monthly revenue goals
  • Exceptional communication internally and externally in a clear, concise, logical manner
  • Demonstrate effective written and oral communication skills
  • Attendence & participation in weekly sales meetings
  • Demonstrate creativity and curiosity which positively impacts the business
  • Sets challenging goals for oneself
• Site Visits & Meetings:
  • Schedule meetings
  • Site visits with clients & vendors
  • Internal BEO meetings
  • Tripleseat Organization:
    • Basic knowledge of Tripleseat use & organization
    • Lead clean up
    • Conduct weekly reporting in collaboration with Event Manager
    • Maintain & organize all meeting & call notes with Event Manager
  • Event Day:
    • Participate in event execution as client liason day of
    • Events of 30 or less
    • Larger events in collaboration with Events team

QUALIFICATIONS

• Basic Knowledge of Tripleseat use & organization
• Minimum of 2 years of experience in event or event sales is a plus
• Flexible schedule
• Excellent communication & interpersonal skills
• Must be able to take constructive criticism and work well in a team dynamic.
• Positive, engaging, and energetic personality
• Must be personable with guests and be able to anticipate their needs.
• Able to be organized, manage time wisely and work with little to no direct supervision.
• Ability to carry, push, and pull up to 30 lbs; standing, bending and lifting will be required.
• Very high attention to detail
• Sensitive to cultural nuances