Descrizione del lavoro
•Attend pre-service briefing for daily updates, ensuring tasks are followed up efficiently prior to guest’s arrival
•Meet and greet guests in a professional and efficient manner
•Ensure that mise en place levels are maintained accurately
•Present the menu and wine list
•Take guest food and beverages requirements promoting specials, recording preference and needs
•Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
•Co-ordinate the service of food and beverages together with the F&B Manager or F&B Supervisor efficiently and accurately
•Respond proactively to guest queries, ensuring that appropriate action is taken in the absence of Manager/Supervisor, followed by effective communication.
•Prepare and present bills accurately
•Wish “farewell” to all guests, ensuring guest satisfaction has been reached.
•Possibility to be transfer within the F&B division accordingly to business needs divisions.
•Attend training sessions and meetings as and when required
• Previous experience in similar or related positions
• Excellent communication and organization skills
• Able to work calmly & confidently under pressure
Applicants must hold legal authorization to work in Italy at the time of application.
We look forward to receiving your application!
Armani Hotel Milano
Welcome to Armani Hotel Milano, a five stars luxury hotel inaugurated in 2011 following a collaboration between Giorgio Armani S.p.A., one of the most prestigious fashion brands in the world, and Emaar Properties PJSC, the creator of iconic development projects.
Located in the heart of the famous Milan fashion district of Via Manzoni and Via Montenapoleone, just a few minutes away from the amazing Duomo cathedral and La Scala Theatre, the Armani Hotel Milano, with 95 luxury guestrooms and suites, is the second hotel of the brand Armani Hotels & Resorts after the Armani Hotel Dubai situated in the famous Burj Khalifa.
Armani Hotel Milano is the perfect place for a luxury experience made of comfort, privacy and beauty, in line with the Stay with Armani philosophy, which promises a “home-away-from-home” experience: we welcome every guest as our own, delivering a genuine home approach and a unique lifestyle experience.