Cameriera ai piani/Room Attendant

POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).

MAIN TASKS
1. Clean the assign rooms thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies.
2. Clean and store all the equipment in its proper place.
3. Ensure that all the offices in each floor where all the linen and towels are well arrange.
4. Report any damage to the Housekeeping supervisors for action and follow-up.
5. Ability to fulfill the request of the guest, group, repeated and VIP clients.
6. Turn over lost and found items to the Executive Housekeeper or to the Manager on duty.
7. Report on duty punctually and wear the proper uniform.
8. Attend the morning Line-ups at the beginning of the shift.
9. Understand the fire and safety procedures.
10. Follow any duties that the housekeeping supervisor may assign

BASIC REQUIREMENTS
1. Ability to keep the confidentiality of hotels guest.
2. Provide personal and professional services at all times.
3. Ability to communicate at least in Italian or in English.