Assistant Night Manager
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Assistant Night Manager

Cosa comprende il lavoro

The ideal candidate is passionate for the hospitality business. He / she is service oriented, passionate and willing to grow professionally. Reports to Front Office Manager.
Main duties and responsibilities:
Deal with all Front Office operations (check in – check out – escorting – cashier operations – guests’ care) according to company policies and procedures and compliance with our code of conduct;
Handle emergencies according to the relevant training;
Daily closure, cashier check for all hotel outlets, accounting reports, posting control, providing data to statistics and local government institutions;
Handle guests services last minute requests;
  • stipendio mensile lordo tra 1700 e 1800 euro
  • possibilità di alloggio
  • We offer: Seasonal Labour contract according to C.C.N.L. Settore Turismo Complimentary nights worldwide as per Belmond Discovering policy Employee discounts and Friends and Family rates across Belmond worldwide as per Belmond Discovering policy Learning & development activities Career opportunities within Belmond Complimentary meals on duty Uniforms dry cleaning Lodging and residence cleaning for non-residents
  • Dipartimento: Concierge

Su di te

Competencies required:
Effective and punctual written and verbal communication in order to update relevant colleagues and department;
He/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself;
He/she should be accurate and precise in all duties and checks carried out. He/she demonstrates a sense of urgency and take ownership of one’s tasks and responsibilities;
He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressured situations.
Soft skills:
Effective communication: he/she communicates clearly and appropriately (both verbally and non-verbally) that positively impacts on their role, the business and Belmond. He/she uses and interprets non-verbal behaviors to enhance understanding.
Emotional intelligence: he/she shows the ability to control and express one’s emotions and to handle interpersonal relationships. He/she demonstrates sensitivity to the needs and emotions of others and adjusts one’s style to the needs of the audience.
Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/ herself.
Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to internal and external customers by anticipating and exceeding their expectations. He/she demonstrates a sense of urgency and takes ownership of one’s tasks and responsibilities.
Adaptability: he/she identifies when a different approach is needed and offers a solution. He/she deals with multiple tasks and alters behaviour / priorities as changes occur and remains calm under pressure
Global perspective: he/she is curious and respectful of all cultures and looks to learn from them. He/she treats each other with respect and inclusiveness regardless of position, level or background.
Requirements:
Professional experience, preferably at international level in the same role
Demonstrate a passion for attention to detail and excellence
Manage time effectively in order to meet LQA standards requirements
Knowledge of the Microsoft Office package (Word, Excel, PowerPoint, Publisher)
Excellent communication skills
Fluent in English and Italian
Possess a courteous and professional telephone manner
Preferred knowledge of LQA and Forbes standards
Preferred knowledge of PMS Infor HMS and Alice Concierge systems but not require
  • Lingua richiesta: Inglese.

L'azienda

A heavenly retreat between sea and sky
Set on a cliff edge 1,000ft above sea level, Caruso is your private balcony over the Amalfi Coast
This former 11th-century palace boasts all the worldly luxuries anyone could desire. Marbled hallways lead to rooms brimming with antiques and paintings by old masters. Cascading down the mountain, past lemon groves and olive vines, is Ravello, the mesmerising ‘city of music’. Paradise, found. Caruso is now closed for the season and will re-open on 1 April 2022.

Vedi profilo
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Assistant Night Manager

Ravello, Italia

A tempo completo, 7 mesi

Data di inizio:

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